Customer reviews from Ninja Kitchen
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
211
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
37
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
1
Back to Keruig!
on December 18, 2023
Posted by: zeldag
from Oakdale mn
Gender:Female
Bought on black friday, loved it, told everone it was the best coffee maker I ever owned. However, 3 weeks later it quit working. So disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great features; Great tasting coffee!
on November 29, 2023
Posted by: Suzy
I recently treated myself to this coffee maker. I LOVE IT!
My coffee tastes so much better. And the machine is so versatile. Best purchase I’ve made in a long time.
My coffee tastes so much better. And the machine is so versatile. Best purchase I’ve made in a long time.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
If you want to have a delicious cup of coffee!
on November 22, 2023
Posted by: Meli
I had to replace my KEURIG and saw the NINJA. I decided to purchase not sure what to expect. I absolutely love this machine and could not be happier with how delicious my coffe tastes. Another great product from NINJA!!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Coffee maker
on November 8, 2023
Posted by: Tammi91
from Desoto,wi
Gender:Female
I love my pods so I got this coffee maker for our family room and it does an amazing job. I highly recommend this product. So easy to use.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Not what i thought it was
on October 16, 2023
Posted by: unhappywithproduct1967
from Seattle
Gender:Female
I was soooo excited to buy this coffee maker. I was tired of my Kureg and wanted to get a new unit. I saw this and thought it was going to be awesome because there is a milk frothier and you can make specialty brews like cappuccinos. Well I only make one cup of coffee because its just me but this unit doesn't allow you to use reusable pods, you have to buy the single use pods. I don't like all that plastic waste. It works nice, I used the coffee basket where you put more coffee in but like I said, I won't be making that much cups. Looks like I will be returning it. Hey Ninja, next time make one that can use reusable pods!
Response from Ninja KitchenBy SharkNinja, October 19, 2023
Thank you for taking the time to share your feedback with us. We assure you that your feedback matters and will keep this in mind for future product development. We hope you give Ninja a try again in the near future.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Horrible Machine
on October 6, 2023
Posted by: Lisa
Haven’t even had it a year and it stopped working. Waste of money!
Response from Ninja KitchenBy SharkNinja, October 19, 2023
We are terribly sorry to hear that you have had this experience. We would like to assist you with your Coffee Maker as soon as possible. Please reach out to our Customer Care Team at 866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
Written by a customer while visiting Ninja Kitchen
Customer Rating
2
No espresso maker
on August 12, 2023
Posted by: Jan!
from Fort Myers Florida
Gender:Female
I assembled the pot seemed like great features. However did not have the 4 oz button for the espresso. The booklet says not on all models. Should denote that on the features on the outside of box and your advertisement. Bad product.
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
2
Meh…I wanted to like it, but I don’t
on August 1, 2023
Posted by: Sharon D
from Ohio
Gender:Female
Purchased to replace my older Ninja Coffee Bar that started leaking. Wish I had listened to my instincts and kept looking when I saw almost all of the 5 star reviews were from people who received free product. Machine is noisy. Coffee is not as hot and doesn’t taste the same as my old Coffee Bar machine. Continually have grounds in my coffee, even after trying multiple grinds. Have not used pods/pod adapter. Permanent filter is a pain to clean-can’t just dump into garbage because grounds stick and it needs to be washed every time, sending grounds down the drain, which probably isn’t good for my septic system. Machine height necessitates pulling it out from under counter to add/remove grounds-not a deal breaker, but all things considered, very disappointed in this machine. I like the various brew options-got hooked on those with the Coffee Bar, but that isn’t enough to redeem this machine. It will be my interim machine until I find something comparable with better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen