Customer reviews from Ninja Kitchen
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
211
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
37
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
The Ninja coffee maker it's really easy to use and easy to assemble, with no noise and easy for clean up it can be use with Kcup or grounds.
on October 23, 2026
Posted by: LauraT
Love the quality on my Ninja, it's easy too use and to clean. Makes zero noise, and it's really easy to assemble specially if you're in a rush. You made use Kcup or grounds
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient, delicious coffee without the hassle
on October 18, 2026
Posted by: AshU
I love how convenient and easy the Ninja Single Serve Coffee Maker is to use. I’m really impressed with how convenient and easy it is to operate. It makes preparing a fresh cup of coffee quick and effortless, which is perfect for busy mornings or anytime I want a good cup without brewing an entire pot. The compact design is a big plus, keeping my kitchen counter organized without losing any functionality. I love that I can brew a single serving whenever I want, which means less waste and more freshness. Overall, it’s a great option for anyone who enjoys a flavorful cup of coffee without the hassle of a complicated machine.
Written by a customer while visiting influenster.com
Customer Rating
4
Compact coffee system
on October 16, 2026
Posted by: JamishaL
I love the whole stile of it...fits perfect on my counter. Grounds I have no issues with brewing temperature and cleaning is great... keep cups either isn't working properly or I'm doing somerhing...will try again
Response from influenster.comBy SharkNinja, October 20, 2026
Hi Jamisha,
Thank you for taking the time to leave a review.
We understand that you're still getting familiar with the K-Cup feature and hope you're able to get it working as expected.
We're delighted to hear that you're loving the style of your Ninja Single Serve Coffee Maker and that you've had a great experience with the brewing temperature, ease of cleaning, and using coffee grounds.
We appreciate you sharing your experience with us.
If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We understand that you're still getting familiar with the K-Cup feature and hope you're able to get it working as expected.
We're delighted to hear that you're loving the style of your Ninja Single Serve Coffee Maker and that you've had a great experience with the brewing temperature, ease of cleaning, and using coffee grounds.
We appreciate you sharing your experience with us.
If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Written by a customer while visiting influenster.com
Customer Rating
5
An amazing coffee machine
on October 14, 2026
Posted by: OlhaZ
My love , from Ninja . Every morning of mine begins with my favorite coffee machine.I love everything about it the perfect temperature the style, and the wide range of sizes available. Best of all, you can add you own coffee or use capsules. The milk frother works brilliantly in just a few seconds it turns milk into a firm rich foam
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Coffee Maker for everyday use
on October 12, 2026
Posted by: OleksiiB
I absolutely love this Ninja coffee maker! It’ s so easy to set up and use, and it make delicious, flavourful coffee in just, minutes. I love that I can enjoy both hot and iced coffee at home. The design is sleek and compact, it’s easy to clean , and it fits perfectly in my kitchen. Such a convenient addition to my daily coffee routine.
Written by a customer while visiting influenster.com
Posted by: Susan Smith
from Kalispell
Gender:Female
Verified Purchase:Yes
Love love love stopped going to Starbucks making my own cappuccino and latte I’m learning so many different specialty drinks & flavors and I’m a frothing genius now I’ve own nothing but Keurig machines for the last 25 years so I was skeptical at first, but I’m glad I took the leap
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Do not buy!
on October 10, 2026
Posted by: dissatisfiedcustomer101
Absolute worst coffee maker I have ever owned. If your ONLY using it for pods its fine. If you want to use grounds don't even waste your time. Constantly has grounds in the coffee and splatters grounds everywhere every single time you use it. If you want to spend 15 minutes cleaning splattered coffee grounds every time you use it then perfect. Aweful machine do not recommend!
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja US, October 12, 2026
Hi there,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with the Single-Serve Coffee Maker. We understand how frustrating it can be to find coffee grounds in your brewed coffee and to have to spend additional time cleaning up after each use. The Ninja Single-Serve Coffee Maker is designed to brew both pod-based and ground coffee beverages. Grounds appearing in the cup or excessive splatter can sometimes occur if the brew basket and permanent filter are not properly seated, if the filter is damaged, or if coffee is filled beyond the recommended amount. We recommend trying the troubleshooting steps using the link below for "There are grounds in my brew". Following these steps should resolve the issue. If the troubleshooting is unsuccessful, a webform will be generated; once submitted, our support team will review the information further and assist with the best resolution.
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with the Single-Serve Coffee Maker. We understand how frustrating it can be to find coffee grounds in your brewed coffee and to have to spend additional time cleaning up after each use. The Ninja Single-Serve Coffee Maker is designed to brew both pod-based and ground coffee beverages. Grounds appearing in the cup or excessive splatter can sometimes occur if the brew basket and permanent filter are not properly seated, if the filter is damaged, or if coffee is filled beyond the recommended amount. We recommend trying the troubleshooting steps using the link below for "There are grounds in my brew". Following these steps should resolve the issue. If the troubleshooting is unsuccessful, a webform will be generated; once submitted, our support team will review the information further and assist with the best resolution.
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Don't waste your money
on October 8, 2026
Posted by: MS1225
ZERO stars if I could. The machine started leaking from the bottom after ONE day. There’s no way to repair this yourself, so now I get to waste my time packing it up and sending it back for a refund.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy Sharkninja, October 12, 2026
Hi there,
Thank you for sharing your feedback. Having a machine begin leaking from the bottom after just one day of use would be incredibly frustrating, especially when you were expecting to start enjoying it right away. Finding yourself faced with troubleshooting or a return process so soon after purchase is certainly not the experience we want for you.
Before returning the unit, we'd recommend working through the troubleshooting steps in the guide below, as it addresses leaking concerns:
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide
If the issue persists after completing the troubleshooting steps, please follow the contact instructions provided at the end of the guide so our team can review the situation further and provide additional assistance.
Kind Regards,
Sharkninja
Thank you for sharing your feedback. Having a machine begin leaking from the bottom after just one day of use would be incredibly frustrating, especially when you were expecting to start enjoying it right away. Finding yourself faced with troubleshooting or a return process so soon after purchase is certainly not the experience we want for you.
Before returning the unit, we'd recommend working through the troubleshooting steps in the guide below, as it addresses leaking concerns:
https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide
If the issue persists after completing the troubleshooting steps, please follow the contact instructions provided at the end of the guide so our team can review the situation further and provide additional assistance.
Kind Regards,
Sharkninja
Written by a customer while visiting Ninja Kitchen