Customer reviews from Ninja Kitchen
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
211
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
37
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
3
Mixed review
on February 12, 2024
Posted by: Carol224
from New Mexico
Gender:Female
Mixed review. When doing the initial priming clean which uses the grounds basket I was very surprised at how noisy it was but wrote that off as new system and needing to get water through. After priming I inserted pod attachment and made a 12 oz cup of coffee. It ran quiet until the very last spurt, and that sound wasn’t alarming. Coffee tasted great and was quite hot which I liked. So I ran a second batch of water through, 14 oz, using the grounds basket and no grounds in the basket. Lots of noise and grumbling sounds with steam coming out around the control lid. I am going to return this to the store. I had planned on using this frequently for custom blend coffee and large travel mugs but the noise is not acceptable for me. If I was only interested in using it for k cups then it would be a keeper. Since I’m not keeping it I haven’t tried the frother.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, March 27, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Makes coffee fast
on February 10, 2024
Posted by: Jojo
from Lakeside, CA
Gender:Female
Bought this a couple weeks ago after returning a cheap one that didn't froth. I really like Ninja brand as my last coffee maker was Ninja as well. I like the fact that it makes coffee fast and doesn't drip. I've tried using disposable pods; although they can be used I find it leaves grounds all over the place. My only complaint (and apparently this is with MOST coffeemakers) the coffee doesn't come out hot enough and I always have to microwave. WHY? Frother works great as well. I like the storage bin that is an organizer for the coffee tray.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Love the Machine!
on February 5, 2024
Posted by: Debbie
from Tracy,CA
Gender:Female
I received this product over the weekend and used all of the features 2 times or more. It is simple to use and so convenient with all the options. The frother feature makes it easy to whip cream as well. Esay to clean too. I loved my Mr. Coffee tea maker but now I can make tea, hot chocolate and coffee iced or hot so easily! I am very pleased!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
My New Go To Morning Machine
on February 2, 2024
Posted by: Coffee Mornings
from Pennsylvania
I honestly love this machine. I never used K Cups and am still not a huge fan of them (I use the compostable ones), but I LOVE the convenience of the options. The single serve cup feature is GOLD. I honestly am so happy. Just wish I could heat the milk I need to froth (hence 4 stars), but solid build and amazing machine.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great tasting coffee
on January 20, 2024
Posted by: Jenn
from Texas
Gender:Female
We have had this for a year now. We love it! My husband likes the pods and I like the fresh grounds so it is a win win for us! Highly recommend. It also has it programmed so that it slowly brews and gives it time to expand and not just run hot water over it as fast as possible.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Makes a good cup of coffee for a reasonable price
on January 6, 2024
Posted by: 84F16
from South Carolina
Gender:Male
Not perfection, but pretty good. Had it for 6 months now; daily use. Relatively quick and easy. Coffee from K-cups is like any other similar really, with the exception of being able to control the serving size which equates to strength, so I like that. Most often, I'm using the brew basket for my ground coffee. I always use the "Rich" setting; not sure why one would use the others or what the difference is, as it's not explained anywhere that I know of. I've had one major glitch: it would not brew a k-cup, acted as though nothing were there. I finally discovered a tiny metal cylinder on my counter top which had not been there previously. Some examination of the k-cup adapter revealed a similar size opening around its lip. Turns out this was a tiny magnet which the Ninja uses to differentiate between the ground coffee basket and the k-cup holder. Not certain why such a differentiation is even necessary, and it certainly looks like a design vulnerability. I reinserted the tiny magnet into the k-cup adapter and it worked normally. Had that magnet made its way to the kitchen floor, it's very likely I would not have found it. Or if it came out in the dishwasher! But now we know about it at least, right?! The other negative is cleanup after using the permanent filter. The filter does its job well in the brewing process. Getting the grounds out of it is troublesome, caused me to spill some on the floor, utter some unprintable verbiage. So I bought some small paper filter inserts, 4-cup size I think. They're actually a little too large, but they're workable. A lot less work and frustration. CAUTION: Do NOT accidentally use TWO of the paper filters simultaneously! You might get an overflow. The frother works fine, but "frothed" milk is not the same as steamed milk. All in all, I'm satisfied with the product. It meets my needs and, most importantly, brews a nice tasting cup of coffee. I would purchase it again.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Makes great coffee!
on January 4, 2024
Posted by: Dvs2
I bought this as a replacement for my old coffee maker. It’s makes great tasting coffee. It’s streamline design takes up less space on my countertop and I like that I can use either pods or grounds.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Unsatisfied
on December 21, 2023
Posted by: Char27
Machine stopped working after 2 months. We have cleaned it multiple times with descaling cleaner as well as vinegar & it will still not make coffee. Keeps trying to suck in water to brew but it won’t allow it to pass through and makes noise
Written by a customer while visiting Ninja Kitchen