Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
Convenient Quality Coffee Maker - Useful Features
on January 2, 2025
Posted by: MRHSeaside
I love this coffee maker! It made hot coffee in less than 45 seconds! You can use Pods or fill the reusable filter to make a larger portion (up to 24 oz) and there are several different settings including cold brew. Best feature might be the milk frother which is so convenient and tops off a great cup of brew! I just bought a second machine for my other house.
I loved everything about this coffee maker until it stopped working after one month. My trusty old Keurig is back on the counter. I am extremely disappointed because I have many Ninja products in my kitchen and have never been disappointed before. I also have many Shark products . I have read other reviews about this coffee maker on other sites and a number of people had the same issue. We expect better from Ninja!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 17, 2024
Hello, Thank you for taking the time to leave a review. We understand how frustrating this situation must be with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
I am so glad that I got this coffee maker It's very user friendly , to switch from pods to grounds and back to pods It is perfect for us The brew time is so much faster than our old Keurig unit I even ordered one for a Christmas gift HIGHLY RECOMMEND THIS !
Just bought this and only had it for a couple of weeks, but already it outshines My prior coffee makers. I love the fact that I can’t brew Is it from the ground coffee or pods? I’ve done both and it works very well thought it.