Customer reviews from sharkninja.com
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
212
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
38
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
on May 25, 2025
Posted by: KHolt
from Happy Jack AZ
Gender:Female
Love it...get to enjoy fresh brewed coffee every cup!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It's a keeper
on May 21, 2025
Posted by: Phil from Michigan
I decided to switch brands after my last two more expensive pod coffee makers failed to last one year. So far, I have used the basket and pod attachment to brew cups but have not used the specialty option or the frothing attachment.
Likes:
The coffee is hot, but not too hot.
The rich setting makes an intense cup of coffee.
The ability to store either the basket or the pod attachment inside the unit, as well as the ability to store the scoop on the side of the unit.
The ability to use the basket to brew up a cup of up to 24 ounces.
The slim design and removable drip tray that minimizes its footprint on the countertop.
The removable water reservoir enable an even smaller footprint.
You can order replacement parts on the web site.
Meh:
Brewing speed is slower with this coffee maker than the other brand but not show stopping slow.
No choices in hot coffee temperature although the coffee is hot enough, but not too hot.
Verdict:
Its a keeper.
Likes:
The coffee is hot, but not too hot.
The rich setting makes an intense cup of coffee.
The ability to store either the basket or the pod attachment inside the unit, as well as the ability to store the scoop on the side of the unit.
The ability to use the basket to brew up a cup of up to 24 ounces.
The slim design and removable drip tray that minimizes its footprint on the countertop.
The removable water reservoir enable an even smaller footprint.
You can order replacement parts on the web site.
Meh:
Brewing speed is slower with this coffee maker than the other brand but not show stopping slow.
No choices in hot coffee temperature although the coffee is hot enough, but not too hot.
Verdict:
Its a keeper.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Coffee Maker
on April 24, 2025
Posted by: Raii
from Portland, OR
Gender:Female
I bought this to replace my Keurig that died after a year. I like that it’s easy to clean and simple to use. It’s also a bit smaller than the Keurig and fits on my counter really nicely. As of right now, I’m happy with my purchase. Time will tell if this coffee maker will last.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A lot of features in a small package
on March 17, 2025
Posted by: Grammy915
Fast, quiet, easy to use. Lot’s of options in a smaller package. Perfect for my kitchen counter.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Good
on March 4, 2025
Posted by: Catnip
from Fort Worth Tx
Gender:Female
The machine is very noisy. When you brew pods or grounds same noise. I thought there was something wrong with it because of the pause and noise. Once the brew was complete the coffee is good and hot.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Ninja® Single-Serve Pods & Grounds Specialty Maker
on February 18, 2025
Posted by: Lani
from Chicago
Gender:Female
I bought this two weeks ago and I am not happy with the replacement. It does not get hot enough.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 4, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having heating trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having heating trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Nice design and quality
on January 10, 2025
Posted by: Knotgude
This is another great product by Ninja. Works great and has slender design that fits on my countertop without cluttering up my space and it looks great!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on January 6, 2025
Posted by: Tomm
Excellent product. Easy to use. I like the reservoir style.
Written by a customer while visiting sharkninja.com