Customer reviews from Ninja Kitchen
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
211
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
37
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
2
Not so great
on June 24, 2025
Posted by: Justme
from Oklahoma City
Gender:Female
I purchased thos a few months ago and first i was happy with it. Have 3 adults that drink coffee throughout the day. Wasnt wanting to go back to keurig as they go out in about a year. I used the reusable coffee pods but would leak with each use
around the top near the frother. So have been using the basket. The issue is due to the water reservoir being in the back you, or i do anyway, push the coffee maker back on my counter. When you do this the excess coffee comes out of spicket and will burn the crap out of your hand. I have burnt myself 3 times and had welps. Because of this i do not recommend.
around the top near the frother. So have been using the basket. The issue is due to the water reservoir being in the back you, or i do anyway, push the coffee maker back on my counter. When you do this the excess coffee comes out of spicket and will burn the crap out of your hand. I have burnt myself 3 times and had welps. Because of this i do not recommend.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, June 25, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
2
Coffee pot stops working
on June 24, 2025
Posted by: lex26
I've had this coffee pot for a year and a half and now when we go to make coffee the pods or grounds the machine acts like its going to brew our coffee and never does with multiple attempts. We have cleaned the machine and still have the same issue
Response from Ninja KitchenBy SharkNinja, June 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great features! Easy single use. Finally a cup fro
on June 21, 2025
Posted by: Coffee junkie
I love all the features of this machine! The only thing it missing is to have a frother that heats up the milk. I keep my Keurig on just for that. Other than that I would totally do away with it and just keep my Ninja on my coffee bar!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great tasting coffee
on June 21, 2025
Posted by: SDavid
I bought this after researching the options of all single cup coffee makers. It was a good choice because I can use my on coffee and don’t have to rely on costly pods. It makes an excellent cup of hot coffee.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Perfect single serve
on June 21, 2025
Posted by: Kcb111
from Fort Myers, FL
Gender:Male
I’ve had ninja coffee makers before this one is my favorite as a single serve. It brews both pods and grounds. My only reason for not leaving a five star review is the lid is a bit difficult to open. It almost lifts the whole machine when opening. But love it nonetheless the less!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
It no longer registers when pod adapter is in
on June 9, 2025
Posted by: Nickname
Almost perfect except I CAN’T USE POD ADAPTER. The moment I switched to ground coffee, I could not get it to read when I switch back to the pod adapter. I read the manual and watched YouTube videos and it SHOULD automatically tell when I have the pod adapter in and I have checked to make sure it’s in properly but according to the manual, when both pod and ground icon lights are lit it means criteria not met aka no adapter in…only when I try putting in pod adapter. So yea I bought it to be able to use both and frother, can no longer use pods. I should add even I first got it I only used pods but realized ground coffee is cheaper in long run so I switched the adapters to use ground coffee and the ground adapter works no problem but when I tried switching back to pods, it doesn’t work.
Response from Ninja KitchenBy SharkNinja, June 9, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the pod adapter for your Ninja coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the pod adapter for your Ninja coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
on May 25, 2025
Posted by: KHolt
from Happy Jack AZ
Gender:Female
Love it...get to enjoy fresh brewed coffee every cup!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
It's a keeper
on May 21, 2025
Posted by: Phil from Michigan
I decided to switch brands after my last two more expensive pod coffee makers failed to last one year. So far, I have used the basket and pod attachment to brew cups but have not used the specialty option or the frothing attachment.
Likes:
The coffee is hot, but not too hot.
The rich setting makes an intense cup of coffee.
The ability to store either the basket or the pod attachment inside the unit, as well as the ability to store the scoop on the side of the unit.
The ability to use the basket to brew up a cup of up to 24 ounces.
The slim design and removable drip tray that minimizes its footprint on the countertop.
The removable water reservoir enable an even smaller footprint.
You can order replacement parts on the web site.
Meh:
Brewing speed is slower with this coffee maker than the other brand but not show stopping slow.
No choices in hot coffee temperature although the coffee is hot enough, but not too hot.
Verdict:
Its a keeper.
Likes:
The coffee is hot, but not too hot.
The rich setting makes an intense cup of coffee.
The ability to store either the basket or the pod attachment inside the unit, as well as the ability to store the scoop on the side of the unit.
The ability to use the basket to brew up a cup of up to 24 ounces.
The slim design and removable drip tray that minimizes its footprint on the countertop.
The removable water reservoir enable an even smaller footprint.
You can order replacement parts on the web site.
Meh:
Brewing speed is slower with this coffee maker than the other brand but not show stopping slow.
No choices in hot coffee temperature although the coffee is hot enough, but not too hot.
Verdict:
Its a keeper.
Written by a customer while visiting Ninja Kitchen