Customer reviews from Ninja Kitchen
Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Average customer rating
4.2
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
211
4 Stars
29
3 Stars
7
2 Stars
13
1 Star
37
72%of customers recommend this product.
(
96 out of
133)
Customer Reviews for Ninja - Single-Serve Pods & Grounds Specialty XL Coffee Maker - Stone
Customer Rating
5
Fantastic so far
on September 14, 2025
Posted by: fanch0304
from REDMOND, OR
Gender:Male
We bought this about two weeks ago. Everything so far has been great, taste of coffee and specialty drinks has been awesome. Easy to use and operate, love that there's a lot of sizes available. Takes a little longer than the Cuisinart we use to have, but is so superior in speed to any Keurig makers.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Great coffee brew
on September 3, 2025
Posted by: Hankster
Really enjoyed the brew from this machine. Trying to determine if the grounds in my coffee are a result of the k-cups I purchased or the machine. Still testing different k-cups to make a decision. Not real keen on the grounds in my coffee.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Grounds in cup
on August 24, 2025
Posted by: DMSM
from Illinois
Gender:Female
I’ve had this coffee maker for a week. Cannot use the K cups because I end up with all of the grounds in the bottom of the coffee cup.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, August 25, 2025
Hello DMSM,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that there are grounds in your brew. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that there are grounds in your brew. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
on July 27, 2025
Posted by: smprusz
works well but sometimes I believe the ounce size of the cup I am trying to make falls short by half to a full ounce
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Every Ninja appliance is awesome!
on July 22, 2025
Posted by: Offshoresailor
I love this coffee maker! It very quickly brews excellent coffee in whichever size and brew strength I choose. The item takes very little counter space.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great Brew
on July 11, 2025
Posted by: Uthred
Got this for making regular coffee hoping the over ice feature might also brew a good cup of iced coffee and I couldn't be more pleased. I use my own grounds to make a fresh brewed over ice coffee as good as any I've ever bought retail, at a fraction of the cost. Also, the machine couldn't be simpler to use.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
on July 9, 2025
Posted by: Turcotte_g
from Nebraska
Gender:Male
The worst coffee maker I’ve ever had. It’s less than 4 months old and it continues to blow coffee and grounds out of the top when using a kurig cup. It makes a mess shooting it out under pressure and is hot making it a safety hazard for children being near it. I have descaled it several times with no improvement.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, July 10, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Awesome cupOf coffee
on July 6, 2025
Posted by: rook81
Had this for a month and it does a great job.Brewing time is extremely quick.
Written by a customer while visiting Ninja Kitchen