Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance Auto-lifting Mopping System - Black
Average customer rating
4.7 out of 5
4.7
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
135
4 Stars
22
3 Stars
8
2 Stars
0
1 Star
2
90%of customers recommend this product. 
(
37 out of 41
)
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Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance Auto-lifting Mopping System - Black
Customer Rating
5 out of 5
5
a big help on chores
on November 9, 2022
Posted by: an ordinary customer
The robot is not heavy. I could easily lift it. The dust-bin is big enough and I only clean it once a week. The roller is able to be uninstalled to let me clean hair tangled. I usually start it when I am out of the house, as it is a little loud when it is working. It could replace my stick vacuum in some aspect. The map on app seems clear, as I can see all furniture on map.
There are wonderful features on app. I’m still learning it. The best one is it could set a scheduled specific room cleaning.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Exceptional Performance! It works!
on November 9, 2022
Posted by: Anonymous
I bought this robot for several months and it works great so far. It’s the first robot vacuum I’ve ever purchased so I did a lot of research to be sure I bought a great product that was worth the money. The suction is great and the carpet boost really helps pick up dog hair from my large dog that are constantly shedding around the house and on the living room rug they like to sleep on, and I also can create multi-floor maps and do room cleaning. The price of it is the best one for the robots support auto-empty feature, recommend it
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Works fine on my low-pile carpet floor
on November 8, 2022
Posted by: Bella
When I was looking for the robot and have been trying to do research on all the robot vacuum brands but the consensus seems to be that Roborock has the best hardware and app available at this point of time. In a perfect world I would get the S7 Max V ultra but that is beyond my price range. So my idea was get the Q5 without the dock finally.
Once i received the device, i made it as fully charged and then connected it to my home wifi via Roborock app. Later, it vacuums my 1500 square foot house with mostly low-pile carpet. It vacuums the carpet well but you shall enable the carpet boost mode.
If you just want a robot for vacuuming instead of mopping, the Q5 is recommended.
Written by a customer while visiting us.roborock.com
Customer Rating
3 out of 5
3
on November 4, 2022
Posted by: Anonymous
Like app and function so far
Con: mapping is not accurate
Schedule is failed
Less suction power
Written by a customer while visiting us.roborock.com
Customer Rating
4 out of 5
4
Excellent
on October 21, 2022
Posted by: Anne
Very simple robot vacuum cleaner, with very good suction power. I am very satisfied with the noise.
I appreciated its automatic emptying after each end of the cleaning. If your door is ajar he will push it to enter the room, I found that quite funny.
In short, a very good purchase, which I recommend.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Like it!!!!!!!
on October 20, 2022
Posted by: Anonymous
My neighbor has a Roborock S4 Max, it works great in his home. I searched on Google and found that the Q5 was an upgrade of S4Max, so I bought it when it was in promotion. It's worthy!
Its suction is super big! It can pick up all my girlfriend's hair from our floor. And it can save up to 4 maps, we can move it to different floors for cleaning and don't have to set up again and again. Its 3D Mapping is so cool, we can view our home in 3D on Roborock APP. And we've added all the furnitures and our floor materials on it, it can clean smarter.
The only disadvantage is it doesn't has the mopping function, but we don't need it.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
durable appliance
on October 18, 2022
Posted by: Albert
When I got the robotic cleaner, I could feel it is durable and heavy. The robot could clean most area of my house, including the floor underneath of my bed. I heard others feel it is a little noisy, but I don't feel it. Maybe it is because I usually run it when I'm out of the house or most of my house is hardfloor without carpet. The merit I love most is the various software features on app. It could help me do wonderful settings. The dust-bin is big enough to require me to clean it around every 1-2 week. The filter is easy to wash by water. That is all.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
More Suction, Better cleaning
on October 17, 2022
Posted by: Jennie
We don’t need mopping so we started off with the robot Q5. Q5 is an upgraded version of S4 Max, it has a powerful 2700Pa suction and can clean my floor very well, and it also support multi-map, I can view the exact vacuuming route, and set cleaning schedules, adjust the suction power, create No-Go Zones, and Invisible Walls, and so on. I noticed this robot also can work with the Auto Empty Dock Pure, I want to purchase one so that I do not need clean the dust bin frequently. I have tested this robot for more than 2-month, I am satisfied with its performance and have no problem, hope it can help me to clean my room for a long time
Written by a customer while visiting us.roborock.com
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