Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,192 Reviews)
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
2
Disappointed
on July 26, 2020
Posted by: Captain Steffen
from Florida keys
Bought this about three months ago and am disappointed with how easy it disconnects and how close I need my phone to it for it not to be glitchy and stay playing. Also was hoping for it to be louder should have gone with the boom box.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, July 28, 2020
We'd like to get more information regarding your concerns. Please reach out to our Customer Support at https://bit.ly/3etA1v8
Written by a customer while visiting jbl.com
Customer Rating
1
Turns off
on July 26, 2020
Posted by: DissatisfiedwithJBL
from Florida
The speaker is LESS THAN ONE MONTH OLD & turns off randomly. Extremely frustrating and UNACCEPTABLE. Seems to be a definite JBL problem as a Google search reveals its endemic to the speakerrrrrrrrrrrrr. C'mon JBL please fix this
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, July 27, 2020
We'd like to get more information regarding your problem. Please reach out to our Customer Support at https://bit.ly/3etA1v8
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker, very good sound quality!
on July 25, 2020
Posted by: nnati
from Santa Clara, CA
I bought this product as a Desktop speaker,I do not use bluetooth and connect using direct cable, you can also use the bluetooth and take the speaker with you anywhere...
used it for 2 months and bought refurbished
used it for 2 months and bought refurbished
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
MISSING parts
on July 24, 2020
Posted by: Lindy Lu
from Oregon
The only thing in the box was the speaker...no charger, no instruction manual...
Response from jbl.comBy Mario at Customer Service , Customer Support, July 25, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
4
BASS IS GOOD BUT Tweeters IS POOR
on July 23, 2020
Posted by: SOYEB
from BANGLADESH
DEAR
THERE ARE BENEFIT IS BASS AND VOICE
AND BAD SIDE IS NO Tweeters SO YOU DON'T GET 20KHZ SOUND
PROPER COMBINATION IS NOT GOOD SOUND
THERE ARE BENEFIT IS BASS AND VOICE
AND BAD SIDE IS NO Tweeters SO YOU DON'T GET 20KHZ SOUND
PROPER COMBINATION IS NOT GOOD SOUND
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on July 21, 2020
Posted by: Philly Rich
from Philadelphia, PA
Love the sound and look, going to purchase another one.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 21, 2020
Posted by: JMBach
from Petaluma, Ca
Just updated to JBL after having a string of bad purchases. Decided to invest, because you really do get what you pay for. I'm super stoked I did. The sound quality is superb, rich and luscious.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound and Battery Life
on July 21, 2020
Posted by: Sanz17
from PA
I purchased one about a year ago while on vacation when I forgot my Bose sound dock at home. After listening to the Charge 4 for hours through just a Bluetooth connection to my iPod, I was blown away at the full sound and decent bass from it. When I go away now, the sound dock stays at home and the Charge 4 goes with me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com