Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
1
0/10 not worth it unfortunately
on July 11, 2026
Posted by: Onlytruth
from Butler
Terrible. Charge 3 is 200 times better. Had this speaker on the charger for 2 hours still shuts off 15 seconds after blasting music. Literally one of the worst speakers I’ve ever had in my life. I stood behind JBL until I had my charge 3 explode while I wasn’t home. Had the fire department come. I have animals at my home I was terrified but I really did like that speaker way more then the 4; I’m scared what this speaker is going to do when I’m not home now. Not only that battery life is absolutely terrible. 0/10 do not recommend JBL anymore. Just got worse over time.
Response from jbl.comBy Customer Support, July 14, 2026
Thank you for bringing this to our attention. This is not what we wanted you to experience with our JBL Charge 4. The published up-to playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Battery playtime also decreases as the battery ages and all batteries, over time, will slowly wear down. Charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, please contact our customer support so we can assist you further. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Speaker
on April 19, 2026
Posted by: 215fin
I don’t know how this product has so many five stars. It has to be made up. I’ve had two of these charge 4 speakers now, and even though they sound great, they stop being able to be charged fully in less than 3 years. Like what!?!?! Do they not even care about landfills for one, and the other thing, why would you make and sell such a terrible speaker with such short battery life? This gets all the thumbs down and I wish I could give it zero stars. They are making these speakers like this on purpose. I’m not buying anymore and will tell other to stay away until this company makes better speakers.
Written by a customer while visiting jbl.com
Customer Rating
3
Not water resistant
on September 18, 2025
Posted by: Wrinkly ballz
from St. Paul mn
Okay so I have had this speaker for three years and it has been okay. It charges like an iPhone so if it’s dead you have to wait for a good while while it charges before using it. But my speaker just had its first experience in the rain and now looks like a wrinkly mess. ( mess is the PG version).
Response from jbl.comBy Customer Support, September 18, 2025
We’d like to work with you directly. Our Customer Support Team will reach out to you via email shortly.
Written by a customer while visiting jbl.com
Customer Rating
5
AMAZING SPEAKER
on July 7, 2025
Posted by: cheche2025
from TImberlake, NC
I have a JBL charge 4, I have had it for a couple of years, and I lost my house in a fire last year on December 3 days after Christmas. as we were doing the clean-up we found the speaker and it still charges and plays music. It is a melted and discolored now. But it's amazing of the quality of the speaker and that it still works and charges.
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible
on May 31, 2025
Posted by: Chap0 08
Yo compré este speaker no hace mucho y pensé que sería con buen sonido pero la verdad no me gustó nada honestamente me defraudó mucho el sonido y los bajos me hubiese gustado regresarla pero perdí l caja así que nimodo tendré que aguantarla
Written by a customer while visiting jbl.com
Customer Rating
5
Pleasantly surprised
on May 5, 2025
Posted by: renco
from Florida
We don’t typically have music performances where I work, but last month we did—and I am so glad we did.
Here’s why:
I came in early and the stage crew was setting up the speakers, sound board, lighting, etc. for our outdoor amphitheater. I went inside to put my things away and when I came back outside they had the music jamming while they worked. It sounded great.
I walked around to find what was playing the music since they hadn’t set up the sound equipment yet…
And there it was, a JBL Charge on top of an amp box!
I was so impressed, I ordered one on the spot.
It’s been a month since I got it and I love it.
I take it to the office, use it at home, the beach—I take it everywhere.
Here’s why:
I came in early and the stage crew was setting up the speakers, sound board, lighting, etc. for our outdoor amphitheater. I went inside to put my things away and when I came back outside they had the music jamming while they worked. It sounded great.
I walked around to find what was playing the music since they hadn’t set up the sound equipment yet…
And there it was, a JBL Charge on top of an amp box!
I was so impressed, I ordered one on the spot.
It’s been a month since I got it and I love it.
I take it to the office, use it at home, the beach—I take it everywhere.
Written by a customer while visiting jbl.com
Customer Rating
5
GREAT speaker
on May 2, 2025
Posted by: Kcl1
I’ve had a series of portable Bluetooth speakers, none of which could put out loud tunes. Enter the 30 watt Charge 4, and never look back. Great design, long battery life, simple controls, instant pairing, terrific sound. Looks awesome, I’m a happy camper!
Written by a customer while visiting jbl.com
Customer Rating
1
this speaker is messed up
on April 18, 2025
Posted by: juliaaaaaaaaaaaaaa
from brooklyn
i bought this less than a year ago, and the eight months the speaker battery has barely lasted more than a couple hours, despite charging for days. it will not charge above 2/5, and dies constantly. i have to keep it plugged in to use it at all, and even then it will die within minutes unless it’s been plugged in for a few days. the sound quality is great, but this speaker does not work at all how i was expecting, and i would not have paid this much money for it if i knew it was going to be worthless within a year.
Response from jbl.comBy Customer Support, April 21, 2025
We appreciate your feedback. Since you mentioned that your JBL Charge 5 doesn't reached fully charge, please try the reset procedure. To reset, press and hold the volume up and play button for at least 2 seconds while the speaker is on. The speaker will power off and will be reset. If the issue persist, please reach out to our customer support.
Written by a customer while visiting jbl.com