Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4 out of 5
4.4
(1,192 Reviews)
Open Ratings Snapshot
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product. 
(
796 out of 901
)
Best Buy Privacy Policy
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5 out of 5
5
on August 18, 2020
Posted by: chrisb777
from Atlanta
great sound and long lasting. I'm glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome Speaker
on August 18, 2020
Posted by: JSpoon
from High Point NC
The sound quality is amazing on this speaker. The battery life is great too. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Durable, and sounds great
on August 18, 2020
Posted by: stephig
from Austin, TX
I am so pleased with the quality of the JBL Charge speaker. I have taken mine paddleboarding where it got splashed with water (not submerged), it has been dropped once from about 4 feet and survived, and used nearly daily at home and while adventuring. While I try to ensure that it's well taken care of, there are accidents, and it has withstood those accidents and still plays as if brand new!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Trash
on August 16, 2020
Posted by: Robert182827161
from Illinois
This is a horrible speaker DO NOT BUY! I have had this for less than 1 month and it broke right on me. If you are looking to buy this speaker go and see a doctor right away.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 18, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Worth the Price! (A bit)
on August 15, 2020
Posted by: Transparent
Long lasting battery, wonderful sound quality, and great design. However, it's 2020, and 2019 when this device came out, why does it not have Bluetooth 5.0? That's basically my only gripe with if, but otherwise this is worth it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Absolutely AMAZING!!
on August 14, 2020
Posted by: Abroberts1990
from South Gate, CA
I love it so much! Its absolutely amazing!! Its worth every penny!! The bass and sound on it is just INCREDIBLE!! If I could give it more than 5 stars, I would!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound, not so great waterproofing...
on August 13, 2020
Posted by: andrey_2k06
from Bucharest
I bought it less than a month ago, and everything works great, except for the waterproof capabilities. When I submerged it into water it seemed to work just fine, afterwards I realised that it sounded very stuffy but I thought its normal and i should let it dry. After 1 hour I played a song on it, and i realized that the passive radiators sounded like they were having water inside them, and the bass was terrible. What is even odder is the fact that the radiators, when they should expand at the bass drop, they retreat inside, towards the speaker. Unfortunately, that happened yesterday and the water still hasnt dryed.... At max volume the speaker sounds like its on Low Frequency Mode, even if its not, and when i activate LFW its a direct earrape. Kinda dissapointed. Two of my friends have the same speaker, Charge 4, and both have problems with it. I hope i wont become the third one with a defect speaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great
on August 11, 2020
Posted by: Punam
from Tennessee
Love it so much very nice and sturdy very fun to use
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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