Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Great speaker!
on October 18, 2020
Posted by: Ploving
from Oklahoma City
I bought this speaker to supply sound for our patio television. Wow! This little speaker has the power that much larger speakers have. Amazing speaker for the price!!!
I love my speaker, but sad that it doesn't come with a wall charger. It included a cord to connect to a computer. But while out and about, on vacation or on the job we don't bring a computer with us. My husband has a JBL speaker and his came with a cord and wall adapter.
I bought it directly from JBL According to JBL‘s website I should be questioning its authenticity because the wire that was included with my charge 4 appears to be counterfeit according to JBL
I received a black charging wire that was round instead of flat with twist tie around it, instead of a flat red one.
Right on their website they are calling that a red flag and a counterfeit
Do I really think it is counterfeit? No But maybe the right hand should know what the left hand is doing at JBL and maybe they should fix their warnings on their website, and at the very least they should send me a flat JBL charging cable!
The speaker sounds amazing and I would definitely recommend it.
In the future I would wish that JBL would include an equalizer in the app or someway to turn the bass down and I would love to see a small dedicated remote that adjusts the volume and forward and back tracks. A small handle for carrying would also be nice and maybe a small pocket inside the speaker stuff the cable into.
Honestly these speakers worked great for a few months until the power button stopped working not even 6 months after buying it. Massive disappointment would not recommend to anyone.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, October 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
I bought this about a week ago and love it on a full charge on max volume I was about to get about 6-7 hours battery life which I didn't think was too bad