Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,192 Reviews)
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
2
surprisingly disappointed
on August 5, 2024
Posted by: msmith
from Delaware
I got this product a few weeks ago and it takes over 15 hours to charge to fully. Everytime I use it to charge my phone it only works for 10 minutes then the battery is immediately drained. I’ve had a few JBLs that usually last me a few years but I may have to return this one even thought the sound quality is great. Not what i was expecting
Response from jbl.comBy Customer Support, August 5, 2024
Thanks for your feedback, our JBL Charge 4 has up to 20 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. We recommend contacting our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Gift
on August 4, 2024
Posted by: ElSalvador
I’m super happy with this gift. Everything good
I like brand y quality
I like brand y quality
Written by a customer while visiting jbl.com
Customer Rating
3
Jbl tag off
on August 3, 2024
Posted by: Ng 122
The jbl
Part already fell off. Very upset sound is good though
Part already fell off. Very upset sound is good though
Response from jbl.comBy Customer Support, August 5, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the missing part. Please contact our customer support team for further assistance in resolving this issue.
Written by a customer while visiting jbl.com
Customer Rating
4
Nice Quality, Bad Personalization
on August 2, 2024
Posted by: 555y
I love the product. The bass, volume, and sound quality is phenomenal. I got a custom picture, and within a couple days of light use, the ink started coming off on the picture, so now it has grey spots all over it.
Written by a customer while visiting jbl.com
Customer Rating
3
on July 21, 2024
Posted by: Jskah
I recently made this purchase and randomly keeps turning off
Response from jbl.comBy Customer Support, July 21, 2024
Thanks for your feedback. We're here to help isolate the issue with your JBL Charge 4. First, make sure that the speaker is fully charged before using it, if this happens when the battery is fully charged, please try power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock. Next is reset, turn on the speaker then press and hold "Volume +" and "Play" for more than three seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains. To further assist, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
3
Medium
on July 19, 2024
Posted by: Anonymous
I wish there was a spot when you are customizing it that it tells you that the words are going to be upside down when you lay it down.
Sound sounds great and holds a charge amazingly
Written by a customer while visiting jbl.com
Customer Rating
4
on July 14, 2024
Posted by: Dianaj
from Nebraska
This was a request for birthday, but returned it because one was already received
Written by a customer while visiting jbl.com
Customer Rating
5
Waterproof
on June 30, 2024
Posted by: JYLL
from St. Louis
This fell of the kayak, it floated and still worked perfectly. This is my second JBL I purchased. First one the water would get inside, JBL pulse, but would still work also that one wouldn’t float above the water like the charge 4.
Written by a customer while visiting jbl.com