The jbl Part already fell off. Very upset sound is good though
Response from jbl.comBy Customer Support, August 5, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the missing part. Please contact our customer support team for further assistance in resolving this issue.
I love the product. The bass, volume, and sound quality is phenomenal. I got a custom picture, and within a couple days of light use, the ink started coming off on the picture, so now it has grey spots all over it.
I recently made this purchase and randomly keeps turning off
Response from jbl.comBy Customer Support, July 21, 2024
Thanks for your feedback. We're here to help isolate the issue with your JBL Charge 4. First, make sure that the speaker is fully charged before using it, if this happens when the battery is fully charged, please try power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock. Next is reset, turn on the speaker then press and hold "Volume +" and "Play" for more than three seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains. To further assist, please contact us.
This fell of the kayak, it floated and still worked perfectly. This is my second JBL I purchased. First one the water would get inside, JBL pulse, but would still work also that one wouldn’t float above the water like the charge 4.