Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Very Reliable
on December 15, 2020
Posted by: phin
from Texas
I bought it a couple of months ago and it has worked even better than I thought it would. I thought it would be bigger than it was but size doesn't matter with this thing. It can get crazy loud and I take it in the shower and by the pool all the time. At first, I didn't really want to test if it was waterproof but after I accidentally splashed it, I realized it was completely ok. The bass is also amazing and I would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Won’t stop turning on and off
on December 9, 2020
Posted by: Qcro
from Nappanee, IN
Bought this as a gift for someone. Straight out of the box WITHIN 1 hour started noticing issues. The volume down button will power off the speaker if pressed. But here’s the catch, the speaker turns on and off CONSTANTLY by itself. If I try to turn it off it will power back on within seconds. Already tried a factory reset which didn’t fix anything. So I guess it comes out of the factory like this. I really like JBL speakers and have thought of them as a leading brand, but this has changed my mind.
No, I would not recommend this to a friend.
Response from jbl.comBy Em , Customer Support, December 11, 2020
We appreciate your feedback. We understand that our Charge 4 did not meet your expectations. We're always looking for ways to improve. For further assistance with your product, you may contact our Customer Support here: https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
4
on December 8, 2020
Posted by: Jc646190
from Mundelein Illinois
I love this speaker . However, whenever i click the volume down button my speaker turns off. Please help fix
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing and study speaker!
on December 3, 2020
Posted by: tdog45364892
from wasington
I got this as a Christmas gift like 3 years ago and I'm chilling here vibing to some jams and I was like.....this is a really good speaker. There is paint and dirt all over this poor bb because I take her everywhere! She is so study and is waterproof which is so nice so can go in the shower which is also a plus. The bass is pretty kicking for what it is like idk maybe get a newer model thats probably mroe worth it idk I got this awhile ago but like great starter 10/10
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Product!!
on December 2, 2020
Posted by: TGTG
from NC
Love the Sound and customizable look. I really enjoy my Charge 4's.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
JBL Charge 4 died after 1 minute out the new box
on December 1, 2020
Posted by: Francisco Hererra
from Daphne Alabama
I paired the JBL Charge 4 and was listening to a radio station. I raise the volume in the phone as the sound increased it died. On 1 minute on my hands.
Will not charge or turn on.
Will not charge or turn on.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, December 2, 2020
Thanks for providing your feedback with our JBL Charge 4. We'd like to work with you directly and try some troubleshooting steps with your speaker. Please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it
on November 29, 2020
Posted by: Devon13
Quality speaker with quality sound and the picture was done so well. I use it ever single day.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker
on November 28, 2020
Posted by: LeaViolet
from Naples FL
Got tired of wireless speakers that need constant charging. So far I love the speaker. Sounds great, portable, shuts itself off at night when I fall asleep listening to music.
I would recommend this to a friend!
Written by a customer while visiting jbl.com