Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
1
No Directions
on January 29, 2021
Posted by: Marley fan
The quick set up guide is ok, but what about details? I could not locate any detailed directions online or in the box. What is the best way to care for the battery? What does the circle and triangle mean on one end? Is it a logo? is it a odd shaped exclamation point? is there something i need to be careful of? what is the best way to operate, standing on end? is it better to place it within some distance of a wall to get a stronger sound?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, February 1, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Started giving to turn off
on January 16, 2021
Posted by: Socal Oc
from California
After 2-3 years maybe that the life idk. But even when it’s charged fully . It turns off and you have to turn it back on every 15 min or so
Written by a customer while visiting jbl.com
Customer Rating
5
Mine got ran over
on January 9, 2021
Posted by: El_The_Elf
from New Mexico
Right so I was helping my dad take down a fence on his property and he accidentally ran over my speaker in his big truck.... it's still perfectly fine except for a tiny bump. It is white though so the tire track is on full display lol but I'm very satisfied that it didn't break!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
great sound system
on January 8, 2021
Posted by: el que le vale verga
from california
i recommend this product to everyone because this speaker has the best sound than all the other speakers
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on January 8, 2021
Posted by: Anonymous
from Los Angeles, California
Dies very quickly and is incapable of charging and playing music simultaneously.
So once it dies, you have to wait for it to recharge completely to be able to listen.
I also thought it’d be a little louder, i guess I’ll have to upgrade for that.
So once it dies, you have to wait for it to recharge completely to be able to listen.
I also thought it’d be a little louder, i guess I’ll have to upgrade for that.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, January 12, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
keep turn on and off
on January 2, 2021
Posted by: skimm
from new york
I had it for two months. From the first day, it kept on turning on and off by it self and connecting with computers and phones randomly while the devices were disconnected with the speaker. I could not reset and could turn it off. now it turns on and off every 15 sec drive me crazy. I am returning it. I donot think the sound are that great compare with my beats speaker. It sounds like a boom box, not delicate.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, January 7, 2021
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Always dropping signal
on December 20, 2020
Posted by: Pat77
from Berthoud, CO
Bought a couple of months ago .... and it has quit working. The battery isn't charging, won't turn on. Going to throw this expensive paperweight in the garbage and buy some speakers that work.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, December 23, 2020
Thank you for bringing this issue with your JBL Charge 4 to our attention. Know that we will do everything that we can to get your issue resolved. Please contact our Customer Care Team via this link: http://bit.ly/3nLlAIr
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on December 18, 2020
Posted by: Carlos villafane
from Mississippi
I bought this speaker on December 2 and really I’m very happy with my charger 4 I LOVE IT
I would recommend this to a friend!
Written by a customer while visiting jbl.com