Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Excellent!
on February 13, 2021
Posted by: kimjeric
from san diego ca
i bought this charge 4 personalize and it looks really good
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome speaker
on February 12, 2021
Posted by: Nick1120
from South Carolina
Bought a few months ago very happy with the purchase very loud and crisp sounding speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I love my speaker.
on February 12, 2021
Posted by: Naes jbl
from Chicago
I got this for myself as a Christmas gift and I love that I got it. I already had a speaker but I loved that I can customize this one. I don’t like how it’s not all around sound like I thought it would be, the sound only comes out of the front. But it turned out just how it looked online and it’s super cute.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love the personalization
on February 6, 2021
Posted by: Mlr0330
from North Carolina
Bought this for my husband for Valentine’s Day. It came earlier than expected and I couldn’t wait to give it to him. It’s perfect. Sound is clear. Bass is nice. And the quality of the picture and personalization is amazing! Buy this. You won’t regret it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Dead after 1 week
on February 5, 2021
Posted by: Brendon4321
from Atlanta, GA
I got this as abirthday present and the usb c port is shot and the device wont charge anymore. Ive used multiple cables and it is still not charging through the usb c port.
Now it is just a brick. Very disappointed.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 6, 2021
Please contact us so we can help you with your JBL Charge 4's charging issues. You can reach us out here: https://bit.ly/3hH8oBR
Written by a customer while visiting jbl.com
Customer Rating
2
Battery sucks
on February 3, 2021
Posted by: Cc1516
from Cressey, Ca 95312
I bought it about 3months ago and battery only last for about 5-6hours. And yes I make sure it is fully charged sound is great but battery does NOT last 20hrs like they say!!
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, February 10, 2021
Please try the troubleshooting steps under the article ‘Battery and Charging Issues’ thru the link we’ve provided. If the troubleshooting doesn’t fix the short battery life, please reach out to our Customer Support using the second link so we could check your other options. We're here to help. https://bit.ly/3blwbWY http://bit.ly/3mqvyxZ
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect
on February 2, 2021
Posted by: daph7368522
from Philly
exactly what i wanted. i thought the color would be a little off but it was actually spot on!! very loud and cute. i love it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Overpowered Bass
on February 1, 2021
Posted by: Weizyboi
from Wyoming
Bought a Charge 4 Refurbished recently and was disappointed by the audio. The bass overpowered a lot of vocals and made them sound very raspy and not a crisp clear audio like on other JBL speakers (Flip 4&5, Extreme, etc.) It took away from the nice sound experience, but otherwise bass is always good and battery life is more than enough to get you by a day of loud music
No, I would not recommend this to a friend.
Response from jbl.comBy Kevin, Customer Service, February 3, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com