Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
2
Great sound. Horrible battery.
on February 24, 2021
Posted by: Anonymous
from Green Cove Springs, FL
I bought this after reading all the great reviews. I absolutely love the sound quality. Songs are crisp sounding with great bass for such a small device; however, the battery life is horrendous. They say up to 20 hrs of battery life but I barely make it 6 hrs. I understand that the volume level does affect the battery life but I’m not even getting a third of what the specs claim.
I would recommend this to a friend!
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, February 25, 2021
This isn't normal for our JBL Charge 4 to have a battery life of 6 hours out of the 20 hrs as advertised. Please try the troubleshooting steps in our ‘Battery and Charging Issues’ guide thru the link we’ve provided. If the troubleshooting doesn’t fix the issue, you may reach out to our Customer Support using the second link so we could check your options. https://bit.ly/3blwbWY | http://bit.ly/3mqvyxZ
I had a Sony speaker and it gave out so I was looking for a new speaker with a long battery life and good bass. I did a lot of research for the best quality speaker for the money and JBL topped most of the charts. I ended up choosing the JBL Charge 4 and I am very happy with my purchase. I took it to the beach and it lasted the whole day at a high volume. The sound quality is great. I have already been recommending this speaker to friends and family.