Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
4
Love it but..
on May 2, 2021
Posted by: v33jgdpg
from Long Beach, CA
I love my new red Charge 4. However, I gave it a 4 star because when I pair it with my Charge 3 (party mode) it goes in and out. Such a bummer.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on April 29, 2021
Posted by: Pisco and Ceviche
from East Cobb, GA
I had a bose mini something. It was very nice, I really liked it, but I lost it, or it got stolen. My son had a charge 3. I could not find a charge 3 so I bought this charge 4. Basically the same but a bit louder. I really like the quality of the sound. Especially outside. You can hear the base way better than my Bose and the battery lasts way longer. I just wish it came with a strap or way to be attached to something like the bose did. It would be nice to be able to hook it to a handlebar, somewhere on a boat or hang it from a pop up tent.
Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on April 23, 2021
Posted by: Jeaette
from Boston, MA
I love it! Sound is amazing, the design is awesome!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
dissatisfied
on April 22, 2021
Posted by: Emilys mommy
from Kansas
Expected to be louder. Sound is decent, but according to the reviews, I thought it would be louder.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, April 26, 2021
We appreciate the feedback you've provided us. Here are some steps for us to check your JBL Charge 4:
1. Try using a different music player and if you're using an equalizer, turn it off.
2. Try using an aux cable to check if the sound is the same compared to Bluetooth.
3. Use a different source ex. (phone, tablet) to check if the sound would still be the same.
If you need more assistance please contact us, we're here to help: https://support.jbl.com/us/en/#call
1. Try using a different music player and if you're using an equalizer, turn it off.
2. Try using an aux cable to check if the sound is the same compared to Bluetooth.
3. Use a different source ex. (phone, tablet) to check if the sound would still be the same.
If you need more assistance please contact us, we're here to help: https://support.jbl.com/us/en/#call
Written by a customer while visiting jbl.com
Customer Rating
2
Cuts out while playing music
on April 20, 2021
Posted by: Dahlv769
from Rapid City SD
Recently my speaker cuts in and out while playing music, it doesn't matter if it's music on my phone, Pandora, Amazon Music, or any other music service. I've tried resetting the speaker, moving it closer, un-pairing and re-pairing the speaker to my phone and nothing works. It happens on other peoples phones as well. I can't seem to find a fix for it and it is very annoying when the music cuts in and out.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, April 24, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Charge 4. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound for the dollar
on April 19, 2021
Posted by: Mixxedkid
from Seneca, South Carolina
I bought two of these 3 weeks ago and have no regrets. The sound quality is rich for this price. The pairing feature connects super easily which makes that a significant feature. I'm looking forward to taking them with us to the river and lake this Summer!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL for the win
on April 19, 2021
Posted by: InfectiousStaff
from Aztec, NM
The battery life is amazing, I didn't have to charge it for over a week using it multiple hours every day and the sound quality is tremendous for the size.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Charge 3 is better, do not personalize!
on April 18, 2021
Posted by: Kylekar
from Indianapolis, IN
I bought this to update to one with a power bank. The sound on this sounds almost digitized compared to the charge 3. The charge 3 is also slightly louder. I would of returned it. But you cannot return something that was personalized. It’s still a good speaker, good but not great.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, April 21, 2021
We appreciate it for taking the time in providing us with this review. Here are some steps for us to check your JBL Charge 4:
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
- Try using an aux cable to check if the sound is louder compared to Bluetooth.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
- Try using an aux cable to check if the sound is louder compared to Bluetooth.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
Written by a customer while visiting jbl.com