Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Posted by: HanesandTash
from Idaho
Verified Purchase:Yes
This product is amazing. I bought this for a birthday present to my boyfriend and sure enough it is water proof and it floats if you lose it on the river like he almost did. Would recommend this product to anyone who needs a speaker and the battery life is amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Posted by: Anonymous
from California
Verified Purchase:Yes
This was a Unique gift as a Father's Day present for my husband
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Posted by: Deniece
from California
Verified Purchase:Yes
The personalization of the photo came out amazing!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Posted by: BritN
from Kentucky
Verified Purchase:Yes
We absolutely love our speaker! The personalization was perfect!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Posted by: Co__kane
from Bronx, NY
Verified Purchase:Yes
I ordered a personalized speaker for my husband for Father’s Day. I was excited to give it to him and he was so happy when he saw it. That excitement came to a grinding halt after we synced the speaker to multiple devices and it did not work properly! Lots of static and a horrible popping noise.
Response from jbl.comBy Kevin, JBL Customer Support, June 30, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve. JBL offers a one-year warranty for all of its products from the date of purchase. You can contact our Customer Support Team, and one of our representatives can assist you in exploring what your options are at this time. Please visit this link to do so: https://bit.ly/2K52L2x
Written by a customer while visiting jbl.com
Posted by: Marissa f
Verified Purchase:Yes
Looks amazing! Awesome sound quality, we love it!!
Written by a customer while visiting jbl.com
Customer Rating
3
Crackling Sound
on June 28, 2021
Posted by: Andreas R
from Florida
I received the speaker yesterday and I was looking forward to it because of the charge port and it’s features. I tested it out this morning and when first connected you couldn’t hear any music until 10 or even 20 seconds later and once it started playing some music it would crackle up every 5-10 seconds. I was overall disappointed because it looked like a great product.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, June 29, 2021
We would like to work with you directly to troubleshoot the audio issues you're experiencing with our JBL Charge 4 and if need, gather more information from you for us to be able to check your options. Please contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Great product and it looks amazing.
on June 28, 2021
Posted by: jcofla
from Miami, FL
I bought this custom product over 2 months ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com