Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
2
Ok
on October 10, 2021
Posted by: Guy18
from Washington NC
I have 4 JBL, and I’m haven’t problems linking them together
Written by a customer while visiting jbl.com
Customer Rating
1
Sounds great. Graphics not correct
on October 2, 2021
Posted by: TreJ
from Savannah, GA
The sound is excellent but my custom design did not come out like the image of the design. The wording is not legible against the background, even though the image showed a clear text.
By Customer Support, October 3, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the custom design of our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Written by a customer while visiting jbl.com
Customer Rating
1
Dead after less than two years.Won’t keep a charge
on October 2, 2021
Posted by: Ken Yor
from Pittsburgh
Do not purchase this product. It does not last. I do not recommend it.
By Customer Support, October 3, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Very happy
on October 1, 2021
Posted by: J200
Bought this for a new apartment. Being able to customize it is phenomenal. I also wanted a speaker that still has a 3.5mm port along with Bluetooth. As far as I've been able to work out, there isn't an equalizer function in the app, but I'm satisfied with the sound quality so far. Maybe not for audiophiles, but it's the only speaker that fulfilled what I wanted it for- and then some. Very happy.
Written by a customer while visiting jbl.com
Customer Rating
5
Son says it's great
on September 29, 2021
Posted by: JA SC
Bought it for my son's birthday. It was a little awkward because I just asked him for his favorite picture and uploaded it onto the speaker for him. I didn't physically see it prior to sending it to him, but he said it was really cool and plenty loud. He's about to be 15 and wanted it to listen to music in the bathroom. Overall I'd say it hit the nail on the head. The customization was relatively easy to use and would probably be easier on a computer.
Written by a customer while visiting jbl.com
Customer Rating
5
UNBREAKABLE
on September 25, 2021
Posted by: LLB21
from Levering, MI
I literally MELTED this speaker on accident on our wood stove and it STILL. WORKS. I am in shock! What a product! Literally indestructible.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped turning on randomly
on September 9, 2021
Posted by: PeterHHH
from California
It worked great. Great sound. But a few months more than a year into using it (very intermittent use), it stopped working. Won't turn on, no blinking charge light...nothing. I tried to warranty it but they said it only has a 1 year warranty. Bummer
No, I would not recommend this to a friend.
By Customer Support, September 10, 2021
This isn't the experience we wanted our customers to have with our JBL Charge 4. We're always looking for ways to improve. Our products have a one-year coverage from the date of purchase from an official seller. Please reach out to our Customer Support if you need help with our products. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
2
First Love, Then Hate
on September 7, 2021
Posted by: Cin L
from Woonsocket, RI
I bought my JBL4 about a year and a half ago. Love, Love, Loved it. Wonderful sound and performance. Couldn't have asked for anything more. Unfortunately, quickly, the party was over.
Now my JBL will not charge. I did all the usual remedies, reset factory settings, switched out my cable and block, tried different outlets. Nothing! I imagine the next step may be to change out the battery. Seems it should have lasted longer given my moderate use.
A lot of money to spend for a speaker that only lasted eighteen months.
No, I would not recommend this to a friend.
By Customer Support, September 8, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the battery of our JBL Charge 4 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com