Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4 out of 5
4.4
(1,192 Reviews)
Open Ratings Snapshot
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product. 
(
796 out of 901
)
Best Buy Privacy Policy
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5 out of 5
5
Used Is Great
on November 24, 2021
Posted by: 812edward
from Bedford, IN 47421
I have two JBL Charge 5s & I love the sound of them. Being on fixed income, I'm thankful to be able to have bought them from two individuals.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound
on November 6, 2021
Posted by: Dnazario
from Philly pa
I bought for my son and he loves it. He rides around with it on his bike
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Incredible Sounds
on November 5, 2021
Posted by: The beat
from H’burg,Ms.
I wanted a speaker for when I was on the job I didn’t have to charge 2 or 3 times in a 8 hour day my 4 can last as long as I can and longer the sound is better than any bluetooth I have owned it was the 5 speaker I have bought and it is the one I will keep It was worth every dollar I paid for it JBL they know what they are doing
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Great speaker but
on November 2, 2021
Posted by: Ezmart14
from Nigeria
Bought a brand new speaker which only lasted for 7months and refused to power on one faithful morning till date. I’m willing to ship to JBL if they can fix. Thanks
By Customer Support, November 2, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to gather more information and troubleshoot the power issue you're experiencing with our JBL Charge 4. Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Personlized Love!
on October 30, 2021
Posted by: AsianDoll
from HOLLISTER, CA
Loved it!!! We have had a lot of your speakers through the years and now buying friends your product to share your amazing work! We have had a couple of clips, many charges, a flip, an extreme, a boombox 2 and want another, but want another, but all sold out. You guys are amazing! Sound is great!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing Quality
on October 26, 2021
Posted by: Mwighty5
For me, music is everything and with this speaker, music is even better. The quality is so crisp and the bass especially is amazing. Couldn't ask for more, I use it everyday and love it.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound
on October 23, 2021
Posted by: ConnieB
from Michigan
I blew 2 speakers in a month and this one has well surpassed the others
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
on October 23, 2021
Posted by: Honda Counsel of Excelle
from Marion, oh
Short life span. I have had just over a year. Never did the charge last 20 hours and now won’t charge or reset. Very disappointed.
By Customer Support, October 25, 2021
Thank you for reaching out. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.) Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2.0a (2 amps) output. In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime. Please contact customer support if you need further assistance. https://bit.ly/2PUXOOv
Written by a customer while visiting jbl.com
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