Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
As good as I expected
on December 17, 2021
Posted by: Joe0
from Tucson
I bought this like 2 ish months ago and I'm very happy with it. It sounds good, it can get loud when I want it to but I mostly keep it pretty quiet. Best part is the battery seems to last forever. Only complaint is about the charger it that comes with it.
The charging port is USBC, so it comes with a USB to USBC charging cable, but the USB part is different from anything I've seen and it's not compatible with anything I have. (A pic is included.) This isn't an issue if you already have devices that need USBC to charge (which doesn't everyone nowadays?) but on the off chance you don't you might need to buy a charger for it.
Written by a customer while visiting jbl.com
Customer Rating
5
As always JBL Charge 4 sounds great!
on December 14, 2021
Posted by: Jeff213
from Central Illinois
I bought this for my wife since she kept taking my JBL Charge 4 because her cheap blue tooth speaker sounded horrible and wouldn't last long on a charge.
Written by a customer while visiting jbl.com
Customer Rating
3
Poor Print Quality
on December 8, 2021
Posted by: Lk97
from Wisconsik
If you are wanting to personalize this speaker, just don’t. Save your money and get the plain one. I ordered this speaker for me to have while at work and the first day I had it, within an hour I noticed the print scratched off somehow in an area. Throughout the day, being VERY careful with it, somehow more print scratched off of it. If literally anything touched this speaker the print comes off and just looks white underneath while showing the threads the outside of the speaker is made of. I complained and they had me send my speaker back for a re-print on it. Got it back, same issue. Print literally peeled off on a few areas on this one and again, some scratched off somehow. Eventually it will probably just be an ugly white speaker once the images come completely off. I regret personalizing this speaker for sure.
The speaker itself is good quality and is nice and loud.
The speaker itself is good quality and is nice and loud.
By Customer Support, December 9, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our personalized JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
Like the power it has
on December 5, 2021
Posted by: No nick name
from Lebanon PA
Loud wanted power got it need tone controls otherwise love it sounds great
Written by a customer while visiting jbl.com
Customer Rating
1
Bluetooth doesn't work
on November 30, 2021
Posted by: JCHOK
from MEMPHIS
After about 4 months of using this speaker with my computer only a handful of times, it stopped connecting to the bluetooth on my computer. It works on all other devices, so I thought maybe the computer was the problem. But after hours with tech support on both ends, everything points to the speaker. I would have disconnect and reconnect every time I wanted to use it with the computer. Now it's not working at all with the computer. I've never damaged it, no water spills and it's just way too expensive to be doing this. I would really recommend looking elsewhere if you want one that actually works the way it should. Very disappointed.
By Customer Support, December 1, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 4 didn't meet your expectations. If the speaker works with other devices except for your computer, there could be a compatibility issue with its Bluetooth driver or hardware. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped working out of nowhere
on November 30, 2021
Posted by: VinnyPort
from Alabama
Product no longer turns on or charges and is useless
By Customer Support, November 30, 2021
Thanks for reaching out. Please try using a different charger and USB cable. Also, try plugging the unit using a different wall outlet. If this doesn't work you may refer to the troubleshooting steps outlined in our 'Battery and Charging Issues' guide found in this link https://bit.ly/2T1BMuX
Written by a customer while visiting jbl.com
Customer Rating
5
Looks just like the online design pictures!
on November 27, 2021
Posted by: JimBobL
from Springfield, Va
Great product, and cool customization options!!!!!
Written by a customer while visiting jbl.com
Customer Rating
5
Used Is Great
on November 24, 2021
Posted by: 812edward
from Bedford, IN 47421
I have two JBL Charge 5s & I love the sound of them. Being on fixed income, I'm thankful to be able to have bought them from two individuals.
Written by a customer while visiting jbl.com