I bought this for Christmas for my preteen. I am definitely satisfied with the majority. The font wasn’t what I ordered and they wouldn’t correct it even though I emailed them immediately.
Great speaker, kinda disappointed in customization
on December 18, 2021
Posted by: Rob B
from Nor Cal USA
The speaker is great and the design I make came out good as far as the art work, but the colors are a little off from the website. I Gray was a lot lighter then I thought so it blends in too much with the white California Flag I put on it. I think if you were just picking text or patterns it would be perfect.
By Customer Support, December 19, 2021
We appreciate the feedback that you've provided us with your Personalized JBL Charge 4. We'll make sure to submit your feedback to the appropriate department.
It had good potential with the features options but wow the quality seriously lack! The more we use it the more we are disappointed. There are better speakers out there.
By Customer Support, December 19, 2021
We appreciate the feedback that you've provided us with our products. We are sorry to hear that our JBL Charge 4 did not meet your expectations. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi