Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4 out of 5
4.4
(1,192 Reviews)
Open Ratings Snapshot
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product. 
(
796 out of 901
)
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Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5 out of 5
5
Amazing
on January 22, 2022
Posted by: Mattydee
from Madison, WI
I love it. It looks great. My only complaint is that the personalized writing is is blocked by the operation buttons on the front.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Charging is awful
on January 18, 2022
Posted by: dannydvtmnc
It takes years to get this thing fully charged and when its not fully charged the batter dies within minutes. i can connect while its charging but it dies within seconds even while its charging. I would never recommend this even to my greatest enemy.
By Customer Support, January 18, 2022
We're sorry to hear about what happened. It could be as simple as a bad USB charging cable. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2A output. You may also try the troubleshooting steps on our support page article titled "Battery and Charging Issues". https://bit.ly/2T1BMuX
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Beautiful amazing!!
on January 9, 2022
Posted by: LunchBox
from Chino California
I gifted my daughter a record player for Christmas, I didn’t know it needed a Bluetooth speaker. I went online that same night and uploaded some original artwork to customize a speaker for her. The speaker arrived within a couple of days and it is beautiful!! She was so happy and when posted on her Instagram she was asked by many where she purchased from.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Perfect
on January 9, 2022
Posted by: Gomez
from Clarksville, Tn
Best Purchase ever made. The bass is soo good and the sound is amazing.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Customize was on point …same quality
on January 8, 2022
Posted by: Ladymystique_
from Orlando
I recently purchased customized version after having the charge 3 …it is bigger great trebble not as much bass ….but same great quality speaker and sound …it has no wall plug this time only C cable….Luv it…thumbs up
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Just buy it!
on January 6, 2022
Posted by: Anonymous
from NC
I bought this speaker 4 years ago and it STILL works perfectly! definitely worth it!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound!!!!
on January 6, 2022
Posted by: cpz6646
from St. Marys Ohio
The Charge4 is the bass i needed when i
Sync my 2 flip4s i have!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Stopped working after just one charge
on January 6, 2022
Posted by: ANSW
from Georgia
We bought this for my son. It worked great the first time he used it and then it stopped charging. We are returning it for a replacement since it is under warranty, so we'll see if the new one holds up. The return process was very easy which was good.
By Customer Support, January 6, 2022
Thanks for reaching out. It could be as simple as a bad USB charging cable. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2.0a (2 amps) output. You may also try the troubleshooting steps on our support page article titled "Battery and Charging Issues". https://bit.ly/2T1BMuX
Written by a customer while visiting jbl.com
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