Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
3
Great speaker
on February 12, 2022
Posted by: Anonymous
from Kentucky ky
dropped on ground doesn’t perform like it used to 3 year warranty is up as well overall great product you pay for quality and this speaker performance is awesome sound bass everything perfect
By Customer Support, February 27, 2022
We appreciate you for taking the time in providing us with this review. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound. Charging while using doesn't work.
on February 10, 2022
Posted by: Jon21
from Virginia Beach, VA
I've had my charge 4 for about a year and I've never been able to listen while it chargesit auto shuts down every time after like 5 minutes. That's the downfall of this product. My other JBL speakers you can use while charging but not this one... Battery used to last a while too and it's still decent but not as long as it used to be.
By Customer Support, March 1, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the charging feature our JBL Charge 4 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product
on February 9, 2022
Posted by: Victor 1111
from Duncanville, Tx
Love the details. The ability tonpit any color and picture you like.
Written by a customer while visiting jbl.com
Customer Rating
2
Bad batteries
on February 7, 2022
Posted by: Skull898
from East moline ,il
I have had 3 of these charge 4's and 1 of them being a warranty replacement for the 2nd on that I had bought when first got the speakers they was great but after a year the batteries start to suck and u can no longer use the speakers without being plugged in. Not happy with this product and am looking for a new speaker because now my newest one is now not charging and is needing g to be plugged in just to play.
By Customer Support, February 25, 2022
Thanks for reaching out. Here are some things to try that often fix these issues. Try a different USB cable. Try a different USB charger, rated at least 2 amps. Try disconnecting the cable from your product and re-inserting it. Sand or dirt can get into the product’s charging port. Check the port. Clean if needed with compressed air or a toothpick. If these steps do not fix the charging issue, contact JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Great price
on February 1, 2022
Posted by: Proud Grandma
from Springfield Ohio
Just got my speaker a week ago and I love it. I had it personalized with my great granddaughters picture on it and they done an amazing job.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound for the size
on January 25, 2022
Posted by: Scruffy
from AZ
Just recently bought this speaker as previous ones I had purchased stopped charging. I normally just play music while cooking and for small parties, and about a quarter of the volume fills the room with whatever I'm playing, and with much better sound quality than I was used to. Definitely worth the price.
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on January 24, 2022
Posted by: Maria1999
from Miami Beach
I bought a product two weeks ago and I am very happy I did it. The quality of the sound is very good.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on January 22, 2022
Posted by: Mattydee
from Madison, WI
I love it. It looks great. My only complaint is that the personalized writing is is blocked by the operation buttons on the front.
Written by a customer while visiting jbl.com