Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Durability
on February 24, 2025
Posted by: tyracci
I have never came back to review a product before but this one stuck out to me. I bought this speaker about 6 years ago and today it finally died on me. I put this speaker through a lot of things like constantly being at the beach, by the pool, and through a roof and wall in college. All that and it still took 6 years to break. Great product will definitely be getting another one.
I got this speaker as a Christmas gift. I was so excited about it. I have never had a speaker as loud as this. I have previously had the Go 4 and this is a huge improvement. I was kind of disapointed of the Bluetooth version as it has Bluetooth 4.2. But I love the audio jack. It is compadible with a lot of devices. I wished that JBL still kept the audio jack on their speakers. But the sound quality is excellent. The battery seems to last forever. But it also seems to take forever for it to charge. Overall it is a great speaker. I actually thought it had a tweeter but I was confused when I only heard sound coming from one side of the front of the speaker. Then I just found out it does not have a tweeter. This is fine with me. a little grateful because this is so loud for just a driver and two radiators. The app is kind of disapointing. I thought there was more you could do on the app like the Go 4, which has an equalizer and playtime boost. this you can really only turn on and off the feedback tone and update the firmware. But It does not have connectivity issues like the Go 4 because it randomly disconnects from my chromebook. The charge 4 does not do that. It's connection is strong. And if you are having issues. Connect it maually using an audio cable. This is just an awsome speaker.
Bought this last year. Worked great the first time we used it but then it kept going dead quicker. Now it only lasts about a 1/2 hour. big waste of money. Thought i bought something good but ends up being junk! I'd give it a zero but 1 is as low as it goes.
Response from jbl.comBy Customer Support, December 10, 2024
Thanks for your feedback. It is possible that the battery of your JBL Charge 4 is losing its capacity. However, it is also possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Try to charge the right earbud to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact us for further assistance.