Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Everything is great jbl speakers are awesome!
on November 15, 2018
Posted by: Crazy8
from Charlottesville va
My jbl speaker works great and im loving it it does everything it is designed to do and that is to produce high quality clear level bass produced sound im loving loving my charge 4 great battery timing as well last 20 hours its amazing and i noticed that some people on here had some complaints but those guys need to understand that jbl always makes great speakers and that usually the readon why there speaker doesnt work as it should is because of how it gets handled when shipped to stores and houses and when jbl speakers get shipped to stores you never know how the product has been handled till it has been sold so i seriously doubt jbl makes and sells junky speakers jbl always sell great speakers i can go on all day about this subject but all im saying is think about all of what could be the reason the speaker is not working before you make a negative remark about the speaker because im pretty sure the JBL speakers dont come from the jbl manufacturer all messed up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Overall disappointed
on November 14, 2018
Posted by: Kylemink44
from Beaver falls pa
Quite a few of my friends have the charge 3. I worked in a automotive garage for a year where we used a charge 3 as music device that's really what made me fall in love with them. Audio quality was amazing. It had so much bass for how small it was it impressed everyone in the shop. So I held out thinking the charge 4 has to be better right? Wrong. I purchased 2 charge 4s to link together. The bluetooth connectivity is pathetic. They always break up. Crackle. the battery life is better. But compared to the charge 3 the sound isn't nearly as good. Way less bass. With the volume all the way up they both sound like they are struggling. The charge 3 sounds like it could keep getting louder and still sound good if it could keep going. Just overall disappointed in both of them. Save some money and buy the charge 3 if you can.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 19, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great bass and it’s durable and sounds great
on November 11, 2018
Posted by: Romanf124
I’m happy with this speaker it’s loud and has some strong bass
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good
on November 6, 2018
Posted by: gogosheeshee
from Toronto
I am very satified with this product, the quality is solid
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great but slight crackle sound..
on November 3, 2018
Posted by: pnjbl92
Mine just came in yesterday and I was satisfied with the overall sound but I noticed a slight rattling sound on the right passive radiator when I turned the volume up about halfway. The left radiator doesn't have this issue but I'm concerned the right side will eventually become worse over time.
I would recommend this to a friend!
Response from jbl.comBy Rhae, Customer Support, November 4, 2018
We would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Speaker!!!
on November 1, 2018
Posted by: Jaybird136
from United States
If you already own the jbl charge 3 I wouldn’t say it is worth upgrading because there mainly just small minor tweaks to the charge 4 coming from the charge 3, the charge 4 does have a little bit more clarity as well as a little bit more bass, it’s very similar in volume to the charge 3 but slightly more refined, it now has usb type c charging which is nice future wise because it could support even faster charging, one gripe I have is the flap covering the port is looser than on the charge 3 and there is only one rubber ring that seals it off compared to the charge 3 having 2 of them, so far it hasn’t been a problem though and even if water does get through jbl seals off the other sides of the ports so no damage should occur just don’t try and use the ports if they are wet until they dry, I do absolutely love this speaker and glad I got it, I just wish they would have added a tweeter since it is a mono driver handling everything, if there was a tweeter jbl would have been able to not only make it even louder but allow more excursion without the sound getting fluttery, but I guess they will do that in the charge 5? Thank you jbl for making an amazing product!!! Deffinetly recommend!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Query
on October 30, 2018
Posted by: ShopperIntl
Why does the Charge 4 not come with a power block?
Response from jbl.comBy Mario at Customer Service, Customer Support, November 13, 2018
Thank you for your inquiry. Your question has been submitted to the proper department and will take this feedback into consideration for future products and features.
Written by a customer while visiting jbl.com