Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Great Bluetooth speaker
on April 18, 2019
Posted by: Cool RS
from Texas
JBL makes quality products. And this 4 th generation Charge Bluetooth speaker delivers great sound and long battery life. The ability to charge your devices is a plus! I highly recommend this top notch speaker to anybody looking for a rugged speaker that puts out quality sound!
Bought a month ago and am pretty disappointed honestly. Not sure what i was expecting but the speaker does not get loud. The volume only increases to 3/4 phone volume then stops increasing. Also the bass is almost non-existent. Full like the bass in the speaker was blown out before I even used it. Would not recommend
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, April 15, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Hello fellow JBL charge 4 owners (and hopefully developers). I just thought I would mention that this product is not at all able to play low bass and low volume. One might experience this while time to play the song "Time" by Hans Zimmer. I know the begin of the song is very soft and the volume low, however I cannot hear anything except static for the first 45 seconds of the song. Might I remind you that this is at minimum volume. Like another push of the minus volume button and it is mute. This product handles loud music and bass very well at higher volumes, but it cannot even play lower volume music. Thank you for taking the time to read this
I would recommend this to a friend!
Response from jbl.comBy Mario, Customer Service, April 5, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
This thing has a huge battery. Something like 7000mah. The speaker has great bass and low end as well as mid range. It could use a little more in the high end, but hey, it charges your phone rapidly too! For the money, this is an awesome speaker.
Bought this to replace charge 2, sound is terrible, bass is non existent, and I'll not connect to JBL Xtreme speaker... No where on the site or in the specs does it say that the speaker is not compatible with any other speaker. Battery states 20 hours and in my opinion does not last nearly that long... Buyer Beware...
Response from jbl.comBy Mario, Customer Service, April 1, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.