Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Great portable speaker
on September 2, 2019
Posted by: Mark1960
from Clermont, Fl
I had the JBL charge 2+ and just bought the charge 4 to get longer battery life and more power. The new JBL is really nice and I love the shape and size for its convenience. Love it.
The speaker is great over all. Nice sound quality. The only thing I’ve notice about it is that it does not last 20 hours like it says. I’ve used it and it’ll only last for about 5-6 hours. False advertisement
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, August 28, 2019
Thanks for reaching out. Our JBL Charge 4 will play up to 20 hours of music, but the battery life varies by volume level and content you're playing. If you have more questions, please contact us at (800) 336-4525 from Mon - Fri - 9:00 A.M to 11:00 P.M (E.T) / Sat-Sun - 9:00 A.M to 5:00 P.M (E.T)
This device needs to be loud before the bass kicks in, it sounds too trebly until then. Takes a while to charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 29, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
My Flip 4 sounded better when comparing the two at the normal volumes I would play music which Im sure is pretty low and Im sure the charge would sound better louder. Once I discovered the Charge 4 is not naturally stereo I immediately returned it.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, August 28, 2019
Thanks for posting a review. We're always looking for ways to improve our current products and future product line. Your feedback is much appreciated.
The quality is superb !! I bought this over a month ago and have charged it only 3 times ! I don’t play it with the volume all the way up, but just so the quality is there. My battery lasts longer than 20 hours as I listen to music before I go to work every day. Very impressed !!
Plenty of power, and sound great with 2 connected for stereo sound, but in the end I didn’t feel that the full range speakers produced crisp highs. I also felt that the mid range was muddied and a little distorted. I returned the speakers for a refund. If you don’t have a critical ear however, you’d probably appreciate this speaker.