Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4 out of 5
4.4
(1,192 Reviews)
Open Ratings Snapshot
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product. 
(
796 out of 901
)
Best Buy Privacy Policy
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
1 out of 5
1
20Hours of Playtime is a joke!
on September 21, 2019
Posted by: Draco1029
from Henderson, NV
I bought this like most other people a couple of months ago. I charge it all night it says it has a full battery and after about 5 hours it DIES. DO NOT advertise 20 hours of play time when it seems to die in a quarter of that time!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 23, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good product
on September 16, 2019
Posted by: summerson63
from Shinnston WV
I bought this and am mostly happy could use a little more bass
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome speaker
on September 14, 2019
Posted by: Rachboo
from Chesapeake, VA
I bought this based on the experience with my sisters speaker. It’s sleek and super loud.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on September 14, 2019
Posted by: Leary
Decided to grab this as a replacement for an old Bluetooth speaker I had. After looking at the features and expandability with the connect function I decided to buy it. In terms of sound quality, ease of use and battery life I can absolutely say I couldn’t be more pleased. This issue product I will buy more of in the future due to its quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Wouldn't turn on after minimal use
on September 9, 2019
Posted by: EskoFin
from Mpls
I probably used the speaker 10 times over the course of 30 days. Had to return because it would not turn on.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, September 12, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Powerhouse!
on September 6, 2019
Posted by: nRuki
from Bar harbor
Its big, its loud, it charges your phone.. Exactly what I wanted 10/10
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Greatest portable speaker ever!
on September 5, 2019
Posted by: Rix speax
from Roswell nm
This purchase was speakers #6-#7. Sadly 1-3 no longer exist one was hit by a semi truck on the freeway one was dropped off the roof and the speakers came apart inside(it now powers a couple of 8" subwoofers in the house), And the third was stolen. Anyway, the remaining 4 are the best portable speakers especially when you have 4 of them with Connect. Huge sound and nearly limitless potential for placement and they look good too.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on September 4, 2019
Posted by: thompson34
from Texas
Purchasing the Charge 4 was the best investment into a portabale speaker i have ever made! unlike my previous speakers, this one meets up to the descritption displayed on the box. the battery life is good, sound is good, just everything about this speaker is perfect!
Written by a customer while visiting jbl.com
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