Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Perfect for me!
on October 4, 2019
Posted by: tinytrainer
from Long Beach, CA
I own a small personal training studio and this JBL Charge4 is perfect for me! The sound is not overbearing in fact I tend to use it on its lowest volume so I don’t blow out my neighbors with the bass! I’m a bit of an audio snob and I will tell you this is one of the best Bluetooth speakers I’ve ever owned. Price point is commensurate with quality and delivery came exactly on time and I also like the color… I guess I’m pretty happy with it right?
I am so happy I bought the JBL Charge 4, it’s everything that I wanted in a Bluetooth speaker. It’s my first time with JBL and it did not disappoint me in any way.
This speaker is great! We have the smaller jbl charge and we’ve loved it, this one is bigger and obviously superior in sound quality. This was a great purchase.
Yes, The bass is pretty good for a small unit. But i was more surprised that the mids and highs fall very short. Who cares about the thump when you cant enjoy the rest of the sound spectrum. I have tried it with many different inputs with not much improvement. Don't get me wrong, I was in no way expecting a floor standing or studio quality sound. It just seems the upper end didnt get the engineering attention it deserved of a JBL. I came close to sending it back, but overall i guess it is tolerable. No its not my hearing either. I have that tested regularly for my job requirements and it is very good. I expect durability and reliability will be great. Love the battery life, charging capability and water proofing.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, September 25, 2019
Thanks for posting a review. We're always looking for ways to improve our current products and future product lines. We'll forward your feedback to our development team. If you have any more questions, please contact us at https://support.jbl.com/us/en/.
I bought this like most other people a couple of months ago. I charge it all night it says it has a full battery and after about 5 hours it DIES. DO NOT advertise 20 hours of play time when it seems to die in a quarter of that time!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 23, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM