Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
2
Cool Design... that's about it
on December 9, 2019
Posted by: Rainer09
from Huntsville,AL
I bought this speaker in June (almost 6 months ago) after my flip 3 finally died. I was excited about it because of all the features it seemed to offer. Upon arrival I immediately started to play some songs and was bummed to find out the volume was more or less the same when turned between halfway and full volume. Also, when turned to it's highest volume the sound became more and more distorted. Some good features, though, is that it's battery lasts an eternity and it's quite useful to be able to charge your phone with it. It's been operating fine until just a couple days ago when the audio is now crackling and fuzzing at any volume! Luckily, I still have warranty on it but I won't be buying JBL again as the overall quality of the product SUCKS.Not just this one either.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, December 15, 2019
We're sorry to hear about your experience. We've checked that you have a case with our Customer Support, and a replacement has been processed for your JBL Charge 4. If you have any questions, please reply to our email anytime so we could assist you right away. Thanks.
Written by a customer while visiting jbl.com
Customer Rating
4
bass needed heavily
on December 5, 2019
Posted by: big pops
from San Jose, CA
bought this speaker a week ago and like it needs bass HEAVILY. The comparison towards other speakers upon bass from this speaker doesn’t met my expectations at all. Y’all need to add more bass, excessively & and I’m the type of person to listen to Rap & Hip-Hop. Set up y’alls game on some real real, finna return this too.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect!!
on December 3, 2019
Posted by: Val_p979
from Santa Ana, California
I barely got it and I love it. At first I was nervous to get it because I saw a couple bad reviews but it is everything I hoped it would be. I saw how people would say that it doesn’t sound even but mine does. I love it I got the pink one and it is so cute!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
on November 14, 2019
Posted by: Nayana
from Sl
What is the maximum & minimum voltage that can use to chrge the charger 4?
Because company only ptovide the cable?
Because company only ptovide the cable?
Response from jbl.comBy Mario at Customer Service, Customer Support, November 17, 2019
Our JBL Charge 4 uses a USB Type C (5V 2A) which you need to plug in to either a phone charging block or directly to the USB port of a PC. It would still work since the output of the USB cable is still the same (5V 2A).
Written by a customer while visiting jbl.com
Customer Rating
3
Faulty power button
on November 10, 2019
Posted by: Disappointment to my pare
from Charlotte
One day I tried to turn it on and I have to put a lot of pressure to turn off and on faulty power button
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, November 13, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve and if you still need help, please contact us so we can help you.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound quality!
on November 6, 2019
Posted by: Dbronco73
from El Paso, TX
I've bought JBL products before but I've not ever been this happy with a purchase as I am if this one! The sound on this little beast I outstanding!! I highly recommend this bad boy!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on November 6, 2019
Posted by: Madusanka
from Dubai
Can I buy one piece for wholesale price plz. If you accept plz kindly send me the item
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great pure sound
on November 4, 2019
Posted by: Balmato
from Elizabethtown
Easy to hook up with any Bluetooth device portable and light weight
I would recommend this to a friend!
Written by a customer while visiting jbl.com