Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
3
Great sound, but, syncing multiple speakers is dif
on December 9, 2023
Posted by: DietzGolf
from Bradenton FL
The individual speak is fantastic. However, I have 3 JBL speakers and the don’t sync very well. There is a great deal of interference when I have 2 or more speakers set up.
By Customer Support, December 10, 2023
We appreciate your feedback on our JBL Charge 4. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. We'd like to work with you directly to address the issues you're experiencing, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
2
Defective product.
on November 30, 2023
Posted by: CheriCherry
I bought this product in September (writing review in November) and the battery life is very short, plus it doesn't charge as it plays either. I thought this was normal but my brother has the same model of jbl speaker he's had for two years and it's battery life is both significantly longer and it plays as it charges. Seems like the speaker I purchased is defective. Furthermore I bought the personalized version of the speaker and the paint color began to fade within a month of purchase. :( People might have a good experience with their speakers as my brother did with his but I can't say the same for myself.
By Customer Support, November 30, 2023
Thanks for bringing this to our attention. Our customer support is currently working on your concern and has sent you an email to further assist you. The email should come from hcgcustomersupport@harman.com, you may reply to it for faster assistance.
Response from jbl.comBy Customer Service, November 30, 2023
Thanks for bringing this to our attention. Our customer support is currently working on your concern and has sent you an email to further assist you. The email should come from hcgcustomersupport@harman.com, you may reply to it for faster assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Ships fast!!
on November 18, 2023
Posted by: BeauPro
Fun to design/ customize our own. We're in charge. The best was production and shipping. It was less than10 days and it was on our door step.
JBL quality speaks for itself. You make your name proud
JBL quality speaks for itself. You make your name proud
Written by a customer while visiting jbl.com
Customer Rating
5
Customized jbl!
on November 11, 2023
Posted by: Cadencem13
from Hudsonville, MI
I was amazed when I learned you could customize your jbl and even more excited when they had photo uploads customization options. I chose my favorite painting and uploaded it as the design and it looks perfect as if it were a unique design. I love it because it’s sentimental and no one else would have my design. They did a great job on displaying exactly what I wanted. Also a great speaker overall, I’ve been needing a new good quality speaker and when I saw these were on sale, I just had to do it. For a customized speaker, the price was very reasonable and cheaper than I expected. Not enough people know you can customize your jbl speakers!
Written by a customer while visiting jbl.com
Customer Rating
2
Crappy sound
on October 27, 2023
Posted by: audio head
I thought this would be a good speaker based on the reviews, but honestly the sound quality sucks. Really bad. I get why some people think it might be ok, but when you try to push the volume, it shows that it's just a tiny useless bluetooth speaker trying to be advertised as something better.
Response from jbl.comBy Customer Support, Customer Support, October 28, 2023
Thank you for your feedback on our JBL Charge 4. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. If you're having technical issues with the unit, please contact our customer support so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on September 28, 2023
Posted by: KMiller
from Champaign IL
The JBL Charge4 would not hold a charge. It is being returned for a replacement.
By Customer Support, September 30, 2023
We appreciate your feedback on our JBL Charge 4. We have received the return unit; once the order has been completed, the replacement unit will follow. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
The best deal going
on September 25, 2023
Posted by: DanGH
I received this speaker about a month ago as a birthday gift. It is a great speaker, has to be the best deal going. I used to have a more expensive bluetooth speaker from a well known brand (rhymes with "nose"), but this little JBL is the superior product. It is louder, the sound is clearer, the charge lasts longer, and it was about 1/4 of the price. Would highly recommend.
Written by a customer while visiting jbl.com
Customer Rating
4
Awesome
on September 12, 2023
Posted by: Yessss23
from California
The battery life is insane lasts hours, does take a while to fully charge. Sound is great good for small get togethers.
Written by a customer while visiting jbl.com