I purchased the charge 4 for my mother and was disappointed that you couldn't make phone calls! My charge 3 had more features
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 31, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Sound was ok but the power button broke working a year and they would not honor the warranty. I was still able to use it but now it won’t charge at all. Huge waste of money and I haven’t even had it a year.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 31, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I purchased this for my granddaughter for her Christmas present. She loved it!!! Played it all day using her iphone. Used it outside, in the car and in her room. I think it was a hit.
I bought this for my husband for Christmas, so it hasn't had much use yet. He had very clear ideas about what he wanted ("tons of bass") and what he didn't want, and this speaker struck that balance. So far he loves it