Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4 out of 5
4.4
(1,192 Reviews)
Open Ratings Snapshot
Rating breakdown 1,192 reviews
5 Stars
858
4 Stars
139
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product. 
(
796 out of 901
)
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Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5 out of 5
5
Definitely WATERPROOF
on March 15, 2020
Posted by: AJNL
from Texas
Just gotta brag on this speaker, we left it in our hot tub for more than 24 hours and it still works like it’s brand new!! Seriously..best speaker ever!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Meine Box geht an und immer wieder aus
on March 10, 2020
Posted by: Niklasi
from Deutschland Berlin
Ich verstehe nich warum meine JBL CHARGE 4 (habe ich mich im Juni 2019 gekauft) an 10 Sekunden an bleibt und dann immer wieder aus geht
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Website
on March 6, 2020
Posted by: Joe papa
After 40 mins I can't even see the image and it has nothing to do with my Wi-Fi connection.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, March 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Love it until it suddenly stopped working
on February 12, 2020
Posted by: Anonymous
I bought my charge 4 6 months ago and I loved all its features and its great sound quality. Now after using it it will not turn on. To temperamental for the price.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, February 13, 2020
We appreciate your feedback on our JBL Charge 4. Please try to use a different USB Type C cable, power adapter and directly plug it to a wall outlet. Let it charge for 2 to 3 hours and see if it will power on again. If you need more help, please reach out to us at https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
the Bass!
on February 1, 2020
Posted by: Anonymous
from New York, NY
i got 2 of these for christmas and i love them! when i play them all together it shakes my room! best bluetooth speaker 2018-2020
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Doesn’t charge
on January 30, 2020
Posted by: Coryw5
from Lakeland fl
When i plug in my charge 4 speaker it blinks twice and doesnt charge
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 1, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
charging ports
on January 29, 2020
Posted by: zhyy
The port could be all usb type c instead having an extra usb type a. By the way, if the lid of the charging port is open, is this still water proof? Also, I just bought the product, I am not sure of its durability.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Meh.
on January 15, 2020
Posted by: Some_Guy
from San Jose Ca
Why Is this MONO and not STEREO? Is JBL going to make a stereo edition or do we have to wait for the charge 5?
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, January 17, 2020
Our JBL Charge 4 has a larger single 50 x 90 mm driver that provides more power than it's predecessor. The position of the drivers will not make an impact on sound quality.
Written by a customer while visiting jbl.com
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