Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
4
Meine Box geht an und immer wieder aus
on March 10, 2020
Posted by: Niklasi
from Deutschland Berlin
Ich verstehe nich warum meine JBL CHARGE 4 (habe ich mich im Juni 2019 gekauft) an 10 Sekunden an bleibt und dann immer wieder aus geht
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Website
on March 6, 2020
Posted by: Joe papa
After 40 mins I can't even see the image and it has nothing to do with my Wi-Fi connection.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, March 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Love it until it suddenly stopped working
on February 12, 2020
Posted by: Anonymous
I bought my charge 4 6 months ago and I loved all its features and its great sound quality. Now after using it it will not turn on. To temperamental for the price.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, February 13, 2020
We appreciate your feedback on our JBL Charge 4. Please try to use a different USB Type C cable, power adapter and directly plug it to a wall outlet. Let it charge for 2 to 3 hours and see if it will power on again. If you need more help, please reach out to us at https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
the Bass!
on February 1, 2020
Posted by: Anonymous
from New York, NY
i got 2 of these for christmas and i love them! when i play them all together it shakes my room! best bluetooth speaker 2018-2020
Written by a customer while visiting jbl.com
Customer Rating
1
Doesn’t charge
on January 30, 2020
Posted by: Coryw5
from Lakeland fl
When i plug in my charge 4 speaker it blinks twice and doesnt charge
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 1, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
charging ports
on January 29, 2020
Posted by: zhyy
The port could be all usb type c instead having an extra usb type a. By the way, if the lid of the charging port is open, is this still water proof? Also, I just bought the product, I am not sure of its durability.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Meh.
on January 15, 2020
Posted by: Some_Guy
from San Jose Ca
Why Is this MONO and not STEREO? Is JBL going to make a stereo edition or do we have to wait for the charge 5?
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, January 17, 2020
Our JBL Charge 4 has a larger single 50 x 90 mm driver that provides more power than it's predecessor. The position of the drivers will not make an impact on sound quality.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor battery life
on January 14, 2020
Posted by: Jr stl
from St Louis
I bought this for use at work. Battery won't make it through a 10 hour shift. I can't imagine using this as a battery charger. I bought this Less than 30 days ago.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 15, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com