Customer reviews from jbl.com
JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Average customer rating
4.4
(1,191 Reviews)
Rating breakdown 1,191 reviews
5 Stars
858
4 Stars
138
3 Stars
69
2 Stars
52
1 Star
74
88%of customers recommend this product.
(
796 out of
901)
Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
Good little speaker
on April 7, 2020
Posted by: Travis S
from Phoenix, Az
Good sound for a little speaker. Use it every evening listening to music on the patio.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great quality
on April 7, 2020
Posted by: Betis5
from NY
Happily surprised by the sound, and quality of construction.
congratulations JVC
congratulations JVC
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
What a terrible disappointment these speakers are
on March 31, 2020
Posted by: MaximusNumber9HK
from Hong Kong
What a terrible disappointment these speakers are. I was so hyped after I bought these speakers, I almost ran to the car in order to get home ASAP. I shouldn't have bothered. The constant pairing, re-pairing and connection issues - be it my car stereo, my phone, my PC - are all problematic and...constant.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Customer Support, April 1, 2020
This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly and check some settings on your JBL Charge 4. Please reach out to our Customer Support. We're here to help. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great Products
on March 29, 2020
Posted by: Roddy Mills
from Cape Town South Africa
We bought our Charge 4 on the last day of Feb less than a month ago and it has developed a scratching/popping sound at medium voulume and up.
Are there any software tests we can do to try fix it in the LockDown SA.
I did phone the dealers and it is obviously covered under warrantee but, we were avoiding Malls and now are on Lockdown...
We have 4 JBL Products and they are all Excellent!
Are there any software tests we can do to try fix it in the LockDown SA.
I did phone the dealers and it is obviously covered under warrantee but, we were avoiding Malls and now are on Lockdown...
We have 4 JBL Products and they are all Excellent!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound, sucks when the charge is low.
on March 28, 2020
Posted by: Jennjoy07
I love the sound but I'll never buy jbl again because there's no warning about when the speaker will die. It's a party ender. I'd never buy anything else of they had a warning.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Charge 4 vs. #
on March 23, 2020
Posted by: Ales_BK
from Prague
I have had Charge 3 and wanted to buy one more Charge to be able to listen STEREO, so I have decided to buy pair of Charge 4 as this is new model of Charge 3 and so I have expected that Charge 4 would have same features as Charge 3, but I´m disappointed with Charge 4 due to missing microphone, so Charge 4 cannot be used as an office speaker for conference calls due to absence of microphone. In addition and just to compare these 2 versions - in the box of Charge 4 man would be seeking for charger for ages, as simply charge is NOT included. Basically it feels like Charge 4 except the fancy body colours, which are great, does not offer anything beneficial among Charge 3. So I´m recommending you guys to purchase Charge 3, which is a FULL version and which I loved very much!!, while Charge 4 seems to be "CUT" version for JBL to gain more money for less production expenses. Sorry to say so, but this is the FACT.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, March 23, 2020
We always value customers who are keen to give us their review of our products. We'll make sure to pass on your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
1
Choppy Sound
on March 23, 2020
Posted by: hunterso
from Los Angeles
Super choppy - every 5-10 seconds the audio will cut out as if im playing music outside of the range even when I will literally put my phone on top of the speaker to have it as close as possible. Such a bummer for the price. Brand new speaker too.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, March 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Definitely WATERPROOF
on March 15, 2020
Posted by: AJNL
from Texas
Just gotta brag on this speaker, we left it in our hot tub for more than 24 hours and it still works like it’s brand new!! Seriously..best speaker ever!
I would recommend this to a friend!
Written by a customer while visiting jbl.com