Customer Reviews for Coleman - Instant Camping Tent, Large Durable Shelter with Poles and Carry Bag - Black
Customer Rating
3
Easy to see up
on March 25, 2019
Posted by: Silvereagle
from Cocoa, Florida
Gender:Female
Tent goes up super easy. I’m a 73 yr old female who loves to camp. I set it up alone in about a minute. Only concern I have is the windows have to be completely closed when it rains. I bought the extra rainfly but it does not extend over the windows enough to keep the rain out. If Coleman company could design a rainfly that extended out over the windows, I’d give it 5 stars.
I would recommend this to a friend!
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, October 22, 2020
Hi Silvereagle, Thank you for your feedback. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We'd like to learn more about your experience with our tent and its design. Please give us a call at 1-800-835-327. We hope to resolve this to your benefit.
[This review was collected as part of a promotion.] We couldn't believe how easy it is to set this tent up. Haven't been able to use it yet, but very excited to do that !
I used this tent last week in the texas hill country and it let me down completely. We woke up really wet and it was a small drizzle nothing crazy, I can imagine how bad it would be in actual hard rain. This tent sucks. DO NOT BUY!!
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 27, 2022
Hi there!
Thank you for contacting Coleman, the Outdoor Company and for taking the time to provide feedback on our 4-Person Cabin Camping Tent with Instant Setup. We are sorry to hear that you experienced a leaking tent during a small drizzle. We appreciate you for bringing this concern to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
Please let us know if you need further assistance. Thank you and have a great day!
DO NOT BUY THIS TENT! it leaks even in the smallest of drizzles. I would never use another coleman product again.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and recreation, July 26, 2022
Hello, Abrahamludden. Thank you for reaching out to us and taking the time to provide feedback on our 4-Person Cabin Camping Tent with Instant Setup. We're sorry to hear that there is a leak in your Cabin Camping Tent. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please contact Coleman for further assistance. Have a great day!
Leaks in heavy rain and is very stuffy if windows are zipped. Plan on sleeping 2
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 28, 2022
Hi there.
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our 10 ft. x 10 ft. Screened Canopy. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We're sorry to hear that your tent is leaking. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance and we will be happy to help. Thank you and have a great day!
[This review was collected as part of a promotion.] Great pop up tent. No need for all hands to help set it up. Take it out of the bag, set in on the ground, and its up. Just that easy.