Customer reviews from coleman.com
Coleman - Instant Camping Tent, Large Durable Shelter with Poles and Carry Bag - Black
Average customer rating
4.1
(262 Reviews)
Rating breakdown 262 reviews
5 Stars
163
4 Stars
37
3 Stars
16
2 Stars
10
1 Star
36
56%of customers recommend this product.
(
53 out of
94)
Customer Reviews for Coleman - Instant Camping Tent, Large Durable Shelter with Poles and Carry Bag - Black
Customer Rating
1
doesnt live up to the hype
on July 14, 2020
Posted by: jasonfromny
from newark ,ny
Gender:Male
bought this for my daughter. very easy to set up. strange to not have to put on an additional rainfly and i was correct. sprinkled day 1 and she got wet. took it down reset it up to make sure everything was correct. last day of camping and there is a thunderstorm and so much water in the tent i needed to send in a life raft. dont know if we just got a defective one but this one just is no good. im not adding photos as there isnt anything to see. looks as the pictures in the product details just doesnt work
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation , October 20, 2020
Hi, We're sorry to hear about the issue you experienced. We stand behind our products 100% and would like to rectify this the best we can. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 4:00 pm CST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
worst tent ever.
on July 8, 2020
Posted by: srzs
from Boston
Gender:Female
i bought the 6-person version of this tent. the tent arrived with missing metal pieces to hold the poles in place. horrible. had to use sticks to hold up tent. materials are low quality, floor is too big for the overall size of the tent.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Service, Outdoor & Recreation , July 9, 2020
We're sorry to hear about the issue with your tent.
We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
5
40 mph wind and a deluge later!
on June 28, 2020
Posted by: Dsmith01
from Alton Il
Gender:Male
We Endured a 10 in per hour thunderstorm, with winds gusts up 40 mph. This tent held up spectacularly! Properly secured it did not move at all, we stayed dry and comfortable after 4 hrs of storms. Great job on this tent Colman it sets up literally in a minute! Thank you for not making our 10 th anniversary a soggy one!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
3
Great tent, easy setup, no storage bag???
on May 28, 2020
Posted by: jhpippi
from Annapolis, MD
My son received this tent as a gift as he asked for a tent for Christmas for backyard sleepovers with friends. It's a great tent and he can easily set it up quickly. My issue is that it didn't come with a storage bag. So it's just this big pile of tent sitting around in a mess. Don't all tents come with a storage bag? I would give this tent 5 stars if it came with a bag to store the tent.
Response from coleman.comBy Coleman Consumer Service, Outdoor & Recreation , June 3, 2020
We're sorry to hear about the issue with your tent. We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
Terrible!! Leaks so bad it’s unusable!
on May 24, 2020
Posted by: KJacquard
from Calgary, Alberta
Gender:Male
The first time I used this tent it rained, and this tent leaked so bad I had to move into the cab of my truck. Very disappointed in the quality of this tent, especially when it carries such a reputable name.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Service, Outdoor & Recreation , June 3, 2020
We're sorry to hear about the issue with your tent. We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
Zipper busted on 2nd use
on May 10, 2020
Posted by: asl7568
from Kentucky
Gender:Female
We purchased this tent at the end of last season and used it for one 2 day trip last year. We recently set it up for the 2nd time and the bottom zipper busted. Over the 2 day trip, the entire zipper came apart. We ended up having to throw it away. Compete waste of money.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Service, Outdoor & Recreation , June 8, 2020
We're sorry to hear about the issue with your tent. We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
5
BEST tent ever!
on April 14, 2020
Posted by: KahneKS
from Wichita, KS
Gender:Female
There are a lot of tents out there; and if you are just starting out - get an INSTANT tent! If you get this darker colored model; don't forget to add the rainfly...however, there is a light blue model that doesn't require a rainfly. My son prefers the darker colored one; because he says he can sleep longer in the morning. Either model is perfect; in my opinion!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
3
Don't count on staying dry
on September 10, 2019
Posted by: chad l.
from boise id
Gender:Male
The good: I love how fast this goes up. It's the reason I bought it. It's stable very roomy.
The bad: it doesn't keep you dry. I still haven't seen where it comes in from, but in two different rain storms I woke up with a wet sleeping bag.
The bad: it doesn't keep you dry. I still haven't seen where it comes in from, but in two different rain storms I woke up with a wet sleeping bag.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 17, 2022
Hello.
Thank you for reaching out to us and taking the time to provide feedback on our 4-Person Cabin Camping Tent with Instant Setup. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Thank you for reaching out to us and taking the time to provide feedback on our 4-Person Cabin Camping Tent with Instant Setup. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Written by a customer while visiting coleman.com