Customer reviews from coleman.com
Coleman - Instant Camping Tent, Large Durable Shelter with Poles and Carry Bag - Black
Average customer rating
4.1
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
163
4 Stars
37
3 Stars
16
2 Stars
10
1 Star
35
57%of customers recommend this product.
(
53 out of
93)
Customer Reviews for Coleman - Instant Camping Tent, Large Durable Shelter with Poles and Carry Bag - Black
Customer Rating
1
No good for poor weather conditions.
on November 24, 2020
Posted by: Bigsteen
from Seattle
Gender:Male
This tent has not weather proofing as advertised. Insane amounts of condensation. Everything inside the tent was wet. I had a tarp below the tent and above. However still woke up covered in morning dew. The tent itself is fairly decent outside of this flaw. Easy setup and takedown, sturdy poles. Minus and additional star for not including the rainfly like every other company and coleman tent.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, November 26, 2020
Thank you for posting a review, and we’re sorry to hear that your experience was not of the quality you expected. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278. We're here for you Monday-Friday, 9 am-5 pm CST.
Written by a customer while visiting coleman.com
Customer Rating
5
Rock Steady
on October 25, 2020
Posted by: OldHuckFin
from Texas
Gender:Male
Held up amazingly well on 40-50 mph winds for hrs. Just staked at corners and no flapping or fluttering or movement. Very impressed!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
2
Good size, easy set up and disappointing.
on October 21, 2020
Posted by: Walking77
from San Onofre
Gender:Male
I just bought this tent and went camping with my wife for the first time. The tent was super easy to set up and a very nice size to stay in. We slept in it comfortably and when we got up the next morning we open the zipper ticket out of the tent and when we zipped closed the zipper came right off at the end and frayed with very little pressure added to it. It’s unfortunate that this happened, and I hate to leave this type of review but people need to know but to trust and what not to trust.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation , October 21, 2020
Hi, We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us at 1-800-835-3278, Monday - Friday from 8:00 am - 4:00 pm CST or by email through https://www.coleman.com/contactus/. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
Written by a customer while visiting coleman.com
Customer Rating
5
Quality tent that was easy to setup
on October 4, 2020
Posted by: Finalnight
from Nebraska
Gender:Male
Got this tent plus the rainfly add-on. Took it out camping where in unexpectedly dropped to 35F. Not too much condensation, handled having an indoor-rated heater inside. Setup was super quick and easy. Packing it up was a bit of a challenge but eventually got it to fit back in the back. Very happy with this easy and affordable tent.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
4
Wonderful setup and durable thus far!
on August 17, 2020
Posted by: JayGar23
from Colorado
Gender:Female
We were up in the Colorado Mountains and got a pretty crazy rain and wind storm! The tent held up great! There was a little condensation on the bottom corners, but the wind was crazy so it was expected. We purchased seem sealer so will be using that, but otherwise easy to setup and we want to get another one! Also, extremely warm in those cooler Colorado nights. Only gave it a 4 star because of the little bit of condensation!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Very disappointed
on August 10, 2020
Posted by: Jake S
from Arizona
We took the tent on an off road trip in Colorado. It rained steady all night. Within less than an hour of setting the tent up water was leaking right through to top and Sides. Everything we had was soaking wet. We had no other choice so we had to sleep in it. The tent had such poor ventilation that by the time the sun can up we were having a difficult time breathing.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, October 16, 2020
Hi.
We’re sorry to hear of your less than satisfactory experience with our tent and hope you will accept our sincerest apologies.
We understand that this is not the quality you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
We’re sorry to hear of your less than satisfactory experience with our tent and hope you will accept our sincerest apologies.
We understand that this is not the quality you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
pole snapped first use
on August 6, 2020
Posted by: Kylenel112
from Manchester, CT
Gender:Female
I had this same tent previously and loved it. It was easy to set up and was the perfect size. I let my brother borrow it and never saw it again. It came time for me to buy another tent so I figured this would be the way to go! The first time I went to use this tent, fresh out of the card board box, one of the poles snapped. I'm very familiar with how to set this tent up because I had the same tent previously and it is very simple, so this was not a user based break. I will not be purchasing this tent a 3rd time.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, October 19, 2020
Hi,
Thanks for posting a review.
We are extremely sorry to hear about the tent and even more sorry to disappoint you .
We understand that this is not the quality you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
Thanks for posting a review.
We are extremely sorry to hear about the tent and even more sorry to disappoint you .
We understand that this is not the quality you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
doesnt live up to the hype
on July 14, 2020
Posted by: jasonfromny
from newark ,ny
Gender:Male
bought this for my daughter. very easy to set up. strange to not have to put on an additional rainfly and i was correct. sprinkled day 1 and she got wet. took it down reset it up to make sure everything was correct. last day of camping and there is a thunderstorm and so much water in the tent i needed to send in a life raft. dont know if we just got a defective one but this one just is no good. im not adding photos as there isnt anything to see. looks as the pictures in the product details just doesnt work
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation , October 20, 2020
Hi, We're sorry to hear about the issue you experienced. We stand behind our products 100% and would like to rectify this the best we can. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 4:00 pm CST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com