Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7 out of 5
4.7
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
70
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
3
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5 out of 5
5
Nice
on July 14, 2025
Posted by: Alex1111
[This review was collected as part of a promotion.] It works great. My only concern is at the moment to install over the bracket outside the window doesn't stay still properly.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for your feedback, Alex. We're glad to hear that your refrigerator is working well overall. Regarding the issue with the bracket outside the window not staying in place properly, we recommend reaching out to our support team for further assistance.

You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're happy to help you find a solution to ensure everything is secure and functioning as it should. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Would Recommend
on July 12, 2025
Posted by: JD94
[This review was collected as part of a promotion.] This AC does the job. It cools up my room pretty quickly and I love the fact that I can control the temperature settings right from my phone. No issues or complaints so far!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Amazing
on July 10, 2025
Posted by: Mini Max
[This review was collected as part of a promotion.] Thank you so much for my Air Conditioner it works amazing
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Powerful and Quiet Air Conditioner
on July 9, 2025
Posted by: Biaggio
[This review was collected as part of a promotion.] This air conditioner is able to handle a small living room and kitchen with ease. It is very quiet and loaded with features which makes it very efficient. The ability to control it through the Frigidaire App is a big plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2025
Hi, Benny. We’re so glad to hear your air conditioner is keeping your living room and kitchen cool and comfortable! It’s great to know you’re enjoying the quiet performance, built-in features, and the added convenience of the Frigidaire App.

Thank you for choosing Frigidaire — we’re proud to deliver the comfort and control you deserve! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far so good
on July 8, 2025
Posted by: Lc555
[This review was collected as part of a promotion.] Gets cold and does the job in our 400 sq ft pole barn where my husband works. Was a little annoyed that it came with some dents in the back of it but it’s running like brand new so I’m over that.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 7, 2025
Posted by: Lroldan74
[This review was collected as part of a promotion.] Love my new AC have never had a ac that works as well as this one and with all the features so cool
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 7, 2025
Posted by: Mini Max
[This review was collected as part of a promotion.] I want thank you guys for an amazing Air Conditioner it works so good. Thank you guys for everything.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 7, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re loving your 10,000 BTU Window Room Air Conditioner with Wi-Fi. It’s great to know it’s working so well for you!

We really appreciate your feedback and are happy to have been able to provide a product that meets your needs. If you ever need any assistance in the future, please don’t hesitate to reach out to us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
10000 btu works for us
on July 6, 2025
Posted by: BMAL
[This review was collected as part of a promotion.] Good so far!!
Written by a customer while visiting frigidaire.com
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