Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
70
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5
on November 3, 2026
Posted by: bl2782
[This review was collected as part of a promotion.] Air conditioner unit works really great. The app is easy to use and such a nice feature so I can turn my unit on prior to coming home and have a nice cool room. The unit is sleek and easy to use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 5, 2026
Hi bl2782, thank you for your great feedback! We're happy to hear your Frigidaire air conditioner is keeping your room comfortable and that you're enjoying the easy-to-use app and convenient remote control features. It's great to know you can cool your space before arriving home! We appreciate you choosing Frigidaire. If you ever need assistance, visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Relief at last!
on November 2, 2026
Posted by: joyful joni
[This review was collected as part of a promotion.] I'm so glad I was given this window AC. I had previously used a portable, and it wasn't that effective for the room it sat in. I have an open air design, and this window unit cools not only the living room where it's installed, but all the way across to my kitchen and dining room! I don't know exact measurements, but probably around 25'! I love the timer, so when I'm away from home, I can set it to come on an hour before I expect to arrive at home and my place is cool. For me, it's a slice of heaven.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2026
Thank you for such a wonderful 5-star review, Joyful joni! We're so happy to hear that your new Frigidaire window air conditioner has made such a difference in your comfort at home. It's fantastic that it's cooling your open living space so effectively, and we're glad you're enjoying the convenience of the timer feature. Knowing that you can come home to a cool and comfortable space truly makes us smile. Thank you for letting Frigidaire be part of your home!
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
A/C works great
on October 31, 2026
Posted by: JasonS75
[This review was collected as part of a promotion.] Purchased this for my garage gym and it works really well!
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 3, 2026
Hi, JasonS75! Thank you for sharing your experience! We're delighted to hear that your Frigidaire window air conditioner is working great in your garage gym. It's wonderful to know that it's providing the cooling performance you were looking for and helping make your workout space more comfortable. Delivering reliable comfort and dependable performance is what we strive for, and we're glad this unit is meeting your needs.
Thank you for choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 a.m.-8:00 p.m. EST. We appreciate your feedback and look forward to helping you stay comfortable for years to come. -Angel
Thank you for choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 a.m.-8:00 p.m. EST. We appreciate your feedback and look forward to helping you stay comfortable for years to come. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great, needs more drawers!
on October 8, 2026
Posted by: Dan plus Judy
[This review was collected as part of a promotion.] The refrigerator & freezer work very well. The only drawback for us is that it needed more shelves in the door (took one from our old fridge), more drawers in the fridge (we bought 2 sets), and more drawers in the freezer (we added large bins) for more convenient storage. If you try this storage-bin method, be careful of the light switch in the freezer, as it breaks off easily.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 12, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear your Frigidaire refrigerator and freezer are working well. We appreciate your suggestions regarding additional shelves and drawers for more convenient storage, as well as your comments about the freezer light switch. Your feedback is valuable and helps us identify opportunities to improve our products. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire air conditioner windows unit
on September 30, 2026
Posted by: Deb1976
[This review was collected as part of a promotion.] Working well so far. Cools good and is very quiet.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 2, 2026
Hi, Deb1976! Thank you for sharing your experience! We’re glad to hear that your Frigidaire Window-Mounted Air Conditioner is working well so far. It’s great to know that you’re enjoying its cooling performance and quiet operation.
We truly appreciate you choosing Frigidaire and taking the time to share your feedback. We hope your air conditioner continues to keep your space cool and comfortable!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help! -Angel
We truly appreciate you choosing Frigidaire and taking the time to share your feedback. We hope your air conditioner continues to keep your space cool and comfortable!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC with Useful WiFi Features
on September 10, 2026
Posted by: AC bang for the buck
[This review was collected as part of a promotion.] This AC has been working great and keeps the room nice and cold. One of my favorite features is the WiFi connectivity, which lets me control it from my phone from anywhere. I also like the timer function and being able to set the exact temperature I want. It's easy to use, cools well, and has convenient features that make it a great purchase. Highly recommended! ⭐⭐⭐⭐⭐
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 11, 2026
Hi AC bang for the buck!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire air conditioner is keeping your room comfortably cool and that you’re enjoying the convenient WiFi connectivity, timer, and precise temperature controls.
We truly appreciate your five-star recommendation and are delighted to know you’re happy with your purchase. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire air conditioner is keeping your room comfortably cool and that you’re enjoying the convenient WiFi connectivity, timer, and precise temperature controls.
We truly appreciate your five-star recommendation and are delighted to know you’re happy with your purchase. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
10 K BTU Air conditioner
on September 8, 2026
Posted by: Da1955
[This review was collected as part of a promotion.] This. AC seems to work fine, reasonably quiet and cooling is above my expectations.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 11, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that your Frigidaire air conditioner is performing above your expectations and providing effective cooling while operating at a comfortable noise level. We appreciate you choosing Frigidaire and hope you continue to enjoy a cool and comfortable space!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on September 6, 2026
Posted by: MoonBeamMc
[This review was collected as part of a promotion.] It was easy to install, the app is great. It's efficiently cooling my large living area
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 9, 2026
Hi MoonBeamMc, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire window air conditioner was easy to install, that you’re enjoying the app, and that it’s efficiently cooling your large living area. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your air conditioner or its Wi-Fi features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your air conditioner or its Wi-Fi features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com