Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
66
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
3
My first window A/C with an app
on August 31, 2025
Posted by: Nairb76
[This review was collected as part of a promotion.] It was very easy to install and has an iPhone app that lets you control settings. When I set the controls to Temp: 71, Fan : Medium and Settings:Cool mode, it comes on at the designated time, however, for some reason, fan speed suddenly went to high speed, waking us up in the middle of the night. When we set the fan speed to low, it works fine.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 2, 2025
Thanks for your detailed feedback—we're glad to hear the installation and app setup went smoothly! We’re sorry to hear about the unexpected fan speed change during the night. That’s definitely not the experience we want for you. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best window air unit we've ever purchased!
on August 22, 2025
Posted by: JJJfam
[This review was collected as part of a promotion.] For the past 30 years, we've purchased 7 window air units for our two bedrooms, and this is by far the BEST one!!! Aside from it cooling down our 10 x 15 room quicker than any we've had in the past, the PureAir Allergen filter, Wifi, Eco Cool, and dimming light features will be the reason we purchase another one for our second bedroom. The only negative I could pinpoint is that it's louder than most, but we don't mind as we no longer need to use our virtual fan for background noise while sleeping...it's perfect for us! Please never discontinue this unit - you've got a customer for life!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 22, 2025
We’re thrilled to hear that your 10,000 BTU Window Room Air Conditioner has been the best unit you’ve owned in 30 years! It’s great to know that features like the PureAir Allergen filter, Wi-Fi connectivity, Eco Cool, and dimming lights have made such a positive impact for you. We also appreciate your feedback about the sound level—many customers enjoy it as background noise just like you mentioned. Thank you for your loyalty and kind words. We’re honored to have you as a customer for life! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ac I ever owned
on August 16, 2025
Posted by: Tishere1
[This review was collected as part of a promotion.] This thing seriously blows any other brand out the water, I use a 10000 to cool my whole kitchen and living room and this one I can't even put it on high 60 or it's legit freezing, even on the hottest days low 64 makes it freezing and not to mention its so quiet , hoping it lasts more than a year like my 2 previous GE brands didn't I also purchased a 5 year warranty
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping me cool
on August 10, 2025
Posted by: ADKGuy
[This review was collected as part of a promotion.] I installed the air conditioner in one end of what you would call a great room. It's keeping the living, dining and kitchen area nice and cool. So far I am very pleased with its performance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 11, 2025
Thank you for sharing your experience! We’re happy to hear that your air conditioner is effectively keeping your great room comfortable. It’s wonderful to know you’re pleased with its performance so far.
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping Cool
on August 4, 2025
Posted by: Kat1956
[This review was collected as part of a promotion.] Though this air conditioner can be a little noisy depending on fan speed level, I am totally satisfied with my purchase. Its cooling capacity exceeded my expectations. My living room is rather large, and opens into my kitchen. It cools both rooms well. In fact, sometimes I have to raise the temp or lower fan speed because it is too cool.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 6, 2025
Thank you for sharing your experience! We’re thrilled to hear that the air conditioner exceeded your expectations, especially in cooling such a large space. It’s great to know it’s doing such a good job in both your living room and kitchen that you sometimes have to adjust the temperature or fan speed!
We understand the noise can be a factor depending on the fan speed, but it’s great to hear the cooling performance has made up for it. If you ever have any other feedback or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand the noise can be a factor depending on the fan speed, but it’s great to hear the cooling performance has made up for it. If you ever have any other feedback or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So cool...!
on August 1, 2025
Posted by: LLNE333
[This review was collected as part of a promotion.] AC was easy to install and already set up for initial use. I haven't changed any settings except the temp range... we love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2025
Posted by: msand3
[This review was collected as part of a promotion.] Great air-conditioner. Model FHWW104TE1. Our bedroom air-condition conditioner was getting old and not keeping up anymore so we needed a replacement to fair these insanely hot summers. I bought another one earlier in the year that is a smaller unit and it works amazing too. The dry feature is so useful on a rainy day.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this unit...not super loud...strong fan for blowing cool air...love the Bluetooth operation!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 1, 2025
Thank you for your fantastic feedback, Ray Jones! We're delighted to hear you’re enjoying the quiet operation, strong fan performance, and Bluetooth features of your Frigidaire unit. It’s great to know these aspects are making a difference for you. If you ever need support, just let us know—we’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com