Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
66
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5
Heat is on
on July 1, 2026
Posted by: melzie1960
[This review was collected as part of a promotion.] Needed new air conditioner as old one not cooling off as it should have been(quite old). Ordered the one needed and received within 3 days. So happy and cool now!!! Thanks for great quality and customer care.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 2, 2026
Hi melzie1960!
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your new air conditioner arrived quickly and is keeping your home cool and comfortable. It's especially rewarding to know that you've had a great experience with both the quality of your appliance and our customer care.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your new air conditioner arrived quickly and is keeping your home cool and comfortable. It's especially rewarding to know that you've had a great experience with both the quality of your appliance and our customer care.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Window Air Conditioner Unit
on June 30, 2026
Posted by: BennyBlaze776
Having Complete Control Via a WiFi Connection is a Great Thing to Have.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback! We're glad to hear you're enjoying the convenience and control that the Wi-Fi connectivity provides. It's great to know this feature has been a valuable part of your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for NYC 1 Bedroom
on June 22, 2026
Posted by: Bestone01
[This review was collected as part of a promotion.] This was a lifesaver for my small 1 bedroom in NYC. Although installed in my living room the air conditioner cools the ensure home. The app makes managing my homes temperature while I’m away a breeze and is extremely helpful with my pets. Would definitely purchase again.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 23, 2026
Hello Bestone01!
Thank you for taking the time to share your feedback regarding your Frigidaire 10,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW104TE1.
We are delighted to hear that your air conditioner has been a lifesaver for your one-bedroom apartment and that it effectively cools your entire home from a single location. It's also wonderful to know that the Wi-Fi connectivity and app features have made it easy to manage your home's temperature while you're away, providing added convenience and peace of mind for you and your pets. Your kind words and recommendation mean a great deal to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to continuing to serve your home comfort needs in the future. ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 10,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW104TE1.
We are delighted to hear that your air conditioner has been a lifesaver for your one-bedroom apartment and that it effectively cools your entire home from a single location. It's also wonderful to know that the Wi-Fi connectivity and app features have made it easy to manage your home's temperature while you're away, providing added convenience and peace of mind for you and your pets. Your kind words and recommendation mean a great deal to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to continuing to serve your home comfort needs in the future. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2026
Posted by: w00dy
[This review was collected as part of a promotion.] This air conditioner works very well and I like how easy it is to operate. I would definitely recommend this product to friends. Heavy...so bring friends to install!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for your great feedback! We’re glad to hear your Frigidaire air conditioner is working well and that you’re enjoying how easy it is to operate. We appreciate your recommendation and are happy to know it’s making your space more comfortable.
We also appreciate your installation note and hope your Frigidaire air conditioner continues to provide reliable cooling for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your installation note and hope your Frigidaire air conditioner continues to provide reliable cooling for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
No complaints
on June 10, 2026
Posted by: Ac3theone
[This review was collected as part of a promotion.] High quality air conditioner, no complaints
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for your feedback! We're so glad to hear you're happy with the quality and performance of your Frigidaire air conditioner. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great air conditioner
on June 5, 2026
Posted by: Tom1932
[This review was collected as part of a promotion.] I have owned several Frigidaire 10,000 BTU air conditioners over the years. They have all worked very well. But this is the first unit I have owned that had WiFi control incorporated in it. The ability to turn on the unit before arriving home is wonderful.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 5, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’ve had consistently positive experiences with your air conditioners over the years.
It’s wonderful to know that you’re enjoying the added convenience of WiFi control with your newest unit. Being able to turn the air conditioner on before arriving home is a great feature for comfort and convenience, and we’re glad it’s making a difference in your daily routine.
We truly appreciate you taking the time to share your experience. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you’re enjoying the added convenience of WiFi control with your newest unit. Being able to turn the air conditioner on before arriving home is a great feature for comfort and convenience, and we’re glad it’s making a difference in your daily routine.
We truly appreciate you taking the time to share your experience. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 10,000 BTU windows ac
on May 26, 2026
Posted by: Rogers718
[This review was collected as part of a promotion.] The best option I chose, cool super well is a super modern air conditioner, you can turn it on, turn it off and manage it from your mobile, plus it's not as noisy as other types of air conditioning, my room is super large and cools fast... in times of very hot weather or very hot days the air conditioning does its job... I recommend it 100%
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 27, 2026
Hi there. Thank you for sharing your experience—we’re glad to hear your air conditioner is performing so well for you.
It’s great to know you’re enjoying the fast cooling, quiet operation, and the convenience of controlling it from your mobile device. We’re especially happy it’s keeping your large room comfortable even during very hot days.
We appreciate your recommendation and hope it continues to keep you cool and comfortable.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know you’re enjoying the fast cooling, quiet operation, and the convenience of controlling it from your mobile device. We’re especially happy it’s keeping your large room comfortable even during very hot days.
We appreciate your recommendation and hope it continues to keep you cool and comfortable.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great air flow
on April 24, 2026
Posted by: Ren03
[This review was collected as part of a promotion.] It keeps the living room extremely fresh
Bonus features with app are actually outstanding
Bonus features with app are actually outstanding
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Ren03!
Thank you so much for sharing your wonderful feedback with us! We’re absolutely delighted to hear that your air conditioner is keeping your living room feeling extremely fresh and that you’re enjoying the app’s outstanding bonus features as well. It’s always great to know when our products are delivering both comfort and convenience, and we truly appreciate you taking the time to share your experience.
Since your feedback is so positive, we’d also love to kindly encourage you to reconsider your 3-star rating and consider updating it to a 5-star rating if you feel your experience reflects that. Should you ever need any assistance, please know you can always reach us through Live Chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
— Patrick
Thank you so much for sharing your wonderful feedback with us! We’re absolutely delighted to hear that your air conditioner is keeping your living room feeling extremely fresh and that you’re enjoying the app’s outstanding bonus features as well. It’s always great to know when our products are delivering both comfort and convenience, and we truly appreciate you taking the time to share your experience.
Since your feedback is so positive, we’d also love to kindly encourage you to reconsider your 3-star rating and consider updating it to a 5-star rating if you feel your experience reflects that. Should you ever need any assistance, please know you can always reach us through Live Chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com