Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
55
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5
No complaints
on June 10, 2026
Posted by: Ac3theone
[This review was collected as part of a promotion.] High quality air conditioner, no complaints
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for your feedback! We're so glad to hear you're happy with the quality and performance of your Frigidaire air conditioner. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great air conditioner
on June 5, 2026
Posted by: Tom1932
[This review was collected as part of a promotion.] I have owned several Frigidaire 10,000 BTU air conditioners over the years. They have all worked very well. But this is the first unit I have owned that had WiFi control incorporated in it. The ability to turn on the unit before arriving home is wonderful.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 5, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’ve had consistently positive experiences with your air conditioners over the years.
It’s wonderful to know that you’re enjoying the added convenience of WiFi control with your newest unit. Being able to turn the air conditioner on before arriving home is a great feature for comfort and convenience, and we’re glad it’s making a difference in your daily routine.
We truly appreciate you taking the time to share your experience. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you’re enjoying the added convenience of WiFi control with your newest unit. Being able to turn the air conditioner on before arriving home is a great feature for comfort and convenience, and we’re glad it’s making a difference in your daily routine.
We truly appreciate you taking the time to share your experience. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 10,000 BTU windows ac
on May 26, 2026
Posted by: Rogers718
[This review was collected as part of a promotion.] The best option I chose, cool super well is a super modern air conditioner, you can turn it on, turn it off and manage it from your mobile, plus it's not as noisy as other types of air conditioning, my room is super large and cools fast... in times of very hot weather or very hot days the air conditioning does its job... I recommend it 100%
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 27, 2026
Hi there. Thank you for sharing your experience—we’re glad to hear your air conditioner is performing so well for you.
It’s great to know you’re enjoying the fast cooling, quiet operation, and the convenience of controlling it from your mobile device. We’re especially happy it’s keeping your large room comfortable even during very hot days.
We appreciate your recommendation and hope it continues to keep you cool and comfortable.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know you’re enjoying the fast cooling, quiet operation, and the convenience of controlling it from your mobile device. We’re especially happy it’s keeping your large room comfortable even during very hot days.
We appreciate your recommendation and hope it continues to keep you cool and comfortable.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great air flow
on April 24, 2026
Posted by: Ren03
[This review was collected as part of a promotion.] It keeps the living room extremely fresh
Bonus features with app are actually outstanding
Bonus features with app are actually outstanding
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Ren03!
Thank you so much for sharing your wonderful feedback with us! We’re absolutely delighted to hear that your air conditioner is keeping your living room feeling extremely fresh and that you’re enjoying the app’s outstanding bonus features as well. It’s always great to know when our products are delivering both comfort and convenience, and we truly appreciate you taking the time to share your experience.
Since your feedback is so positive, we’d also love to kindly encourage you to reconsider your 3-star rating and consider updating it to a 5-star rating if you feel your experience reflects that. Should you ever need any assistance, please know you can always reach us through Live Chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
— Patrick
Thank you so much for sharing your wonderful feedback with us! We’re absolutely delighted to hear that your air conditioner is keeping your living room feeling extremely fresh and that you’re enjoying the app’s outstanding bonus features as well. It’s always great to know when our products are delivering both comfort and convenience, and we truly appreciate you taking the time to share your experience.
Since your feedback is so positive, we’d also love to kindly encourage you to reconsider your 3-star rating and consider updating it to a 5-star rating if you feel your experience reflects that. Should you ever need any assistance, please know you can always reach us through Live Chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
POWERFUL!
on April 16, 2026
Posted by: joebizz
[This review was collected as part of a promotion.] Wow! This model of Frigidaire is literally like a FRIGIDAIRE/FRIDGE! Or freezer! If you’re like me and you like your place CHILLED?? This is the model. Plus it connects to WIFI AND has a very effective auto Econ setting!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 20, 2026
Thank you for sharing your feedback! We’re thrilled to hear how well your window air conditioner is performing and that it’s keeping your space comfortably chilled.
It’s great to know you’re enjoying the strong cooling performance, as well as the convenience of Wi-Fi connectivity and the Eco mode for efficient operation. We’re happy it’s meeting your expectations and making it easy to maintain your preferred comfort level.
We appreciate you choosing Frigidaire and hope your unit continues to keep things cool and comfortable for you. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
It’s great to know you’re enjoying the strong cooling performance, as well as the convenience of Wi-Fi connectivity and the Eco mode for efficient operation. We’re happy it’s meeting your expectations and making it easy to maintain your preferred comfort level.
We appreciate you choosing Frigidaire and hope your unit continues to keep things cool and comfortable for you. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
COLD AC
on March 29, 2026
Posted by: Momma Pierce
[This review was collected as part of a promotion.] Works great. Cools very well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 31, 2026
Thank you for the 5-star review! We’re glad to hear your refrigerator is working great and keeping everything perfectly cool. We appreciate your feedback! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on March 1, 2026
Posted by: Jc9523
I read other reviews elsewhere that this unit was defective and very quickly the fan will start making noises. Sure enough after just a few months this unit is so horrendously loud I cant even sleep with it on. Horrible horrible unit
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 3, 2026
We’re truly sorry to hear about the issues you’ve encountered with your appliance. We understand how frustrating it can be when a product doesn’t meet expectations, especially with noise levels affecting your comfort. We would love to make this right for you. Please reach out to our customer support team directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New ac
on October 6, 2025
Posted by: Riderwg98
[This review was collected as part of a promotion.] This ac unit was perfect for what I needed. The price was great. Installation was easy. I like having the remote too.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 7, 2025
Hi, Riderwg98! We’re thrilled to hear that your Frigidaire AC unit was the perfect fit for your needs! It’s great to know you found the installation easy and are enjoying the convenience of the remote. If you ever have questions or need assistance, feel free to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help! -Rox
Written by a customer while visiting frigidaire.com