Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
66
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5
on July 24, 2026
Posted by: Bobyah
[This review was collected as part of a promotion.] Awesome. Unit is quiet and stays at set temperature . I also purchased the optional air filter
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your air conditioner is performing well and that you’re enjoying its quiet operation and ability to maintain your desired temperature.
We’re also glad to know you chose the optional air filter to enhance your comfort. We truly appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable cooling and efficiency for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We’re also glad to know you chose the optional air filter to enhance your comfort. We truly appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable cooling and efficiency for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Air
on July 19, 2026
Posted by: Divamoma
[This review was collected as part of a promotion.] I love my Air Conditioner. It cools my master bedroom very quickly and sometimes I use the fan instead because I get cold easy. Overall it’s not too noisy, easy to use with remote and Wi-fi. This brand was recommended to me by a friend and I’m glad that I took her recommendation.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2026
Hi Divamoma, thank you for sharing your wonderful experience with your Frigidaire Air Conditioner! We’re delighted to hear that it cools your master bedroom quickly, while also giving you the flexibility to use the fan setting when you need a little less cooling. It’s great to know that you’re enjoying the easy-to-use remote and Wi-Fi features, and we truly appreciate your friend’s recommendation that led you to choose Frigidaire.
Your feedback means a lot to us, and we’re happy to hear that your unit is helping keep your space comfortable. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Your feedback means a lot to us, and we’re happy to hear that your unit is helping keep your space comfortable. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Unit - Depending on the settings
on July 17, 2026
Posted by: SprintCheerLady
[This review was collected as part of a promotion.] The unit is awesome. It works well and is super quiet when the fan settings are all the way down but when you turn them up, the unit is loud. So I don't love that. The only other thing is that I can't figure out how to set the switch to not vent the outside air.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance is working well and that you appreciate its quiet operation on the lower fan settings. We also appreciate your comments about the noise level at higher settings and the vent setting. Feedback like yours helps us understand your experience and areas where we can improve.
Thank you for choosing Frigidaire, and we hope your appliance continues to provide reliable comfort and performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope your appliance continues to provide reliable comfort and performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best ac.
on July 17, 2026
Posted by: Chromela
[This review was collected as part of a promotion.] This model is great. I have it in the living room and it actually cools the kitchen as well. I turn it on for 2 hours then turn it off for about an hour because it's so cool. I am very satisfied and cool 😎
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're thrilled to hear that your Frigidaire air conditioner is keeping you comfortable and providing the cooling performance you need. It’s great to know that it’s able to help cool your living room and kitchen while giving you the comfort you’re looking for.
We appreciate you choosing Frigidaire and are glad to hear you’re enjoying your cool, comfortable space. We hope your air conditioner continues to keep you refreshed for many seasons to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are glad to hear you’re enjoying your cool, comfortable space. We hope your air conditioner continues to keep you refreshed for many seasons to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 17, 2026
Posted by: JustMary
[This review was collected as part of a promotion.] When I needed to replace my bedroom air conditioner, I chose Frigidaire because I have a large one in my kitchen that is getting fairly old and it still does the job. I’m hoping this new unit holds up as well. So far, it’s working fine, but it’s still new. Time will tell. I also like that this model has a dry setting to take humidity out. It’s a nice looking air conditioner too. Happy with my purchase so far.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, JustMary! Thank you for sharing your detailed feedback! We’re happy to hear that your Frigidaire window-mounted air conditioner is working well so far and that you’re enjoying features like the dry setting for added comfort and humidity control. We truly appreciate your continued trust in Frigidaire and are glad to hear that your new unit is meeting your expectations. We hope it continues to provide reliable cooling and comfort for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on July 11, 2026
Posted by: Kim Sue
[This review was collected as part of a promotion.] With 10 minutes of installation, the air-conditioning was up running and cooling down the room. Works great!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi Kim Sue!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your Frigidaire air conditioner was quick and easy to install and is providing the cooling comfort you need.
It’s wonderful to know that your new appliance is working great and helping make your space more comfortable. We truly appreciate you choosing Frigidaire.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your Frigidaire air conditioner was quick and easy to install and is providing the cooling comfort you need.
It’s wonderful to know that your new appliance is working great and helping make your space more comfortable. We truly appreciate you choosing Frigidaire.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
10000 BTU Window AC
on July 10, 2026
Posted by: tpgman61
[This review was collected as part of a promotion.] Had 3 GE profile U Shaped units that ALL failed when first used !!!!! We tried the Frigidaire unit and NO Problems from the get go !!
Love It
By the way the one I was replacing was a Frigidaire I purchased way back in 2013
Was still working but I just wanted to get a new one
Tom G
Love It
By the way the one I was replacing was a Frigidaire I purchased way back in 2013
Was still working but I just wanted to get a new one
Tom G
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi tpgman61!
Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that your Frigidaire window air conditioner has been working reliably and that you’re enjoying its performance.
We truly appreciate your continued trust in the Frigidaire brand, especially after many years of use with your previous unit. It’s wonderful to know that your new air conditioner is providing the comfort and reliability you were looking for.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that your Frigidaire window air conditioner has been working reliably and that you’re enjoying its performance.
We truly appreciate your continued trust in the Frigidaire brand, especially after many years of use with your previous unit. It’s wonderful to know that your new air conditioner is providing the comfort and reliability you were looking for.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
+10 The Frigidaire 10,000 BTU air conditioner is ideal for cooling medium-sized rooms up to 450 square feet. It is highly rated for its reliable cooling, easy-to-clean filter, and smart phone features. However, it is quite heavy, and so
on July 10, 2026
Posted by: Susan90
[This review was collected as part of a promotion.]
Response from frigidaire.comBy John, Online Outreach Specialist, July 10, 2026
Hi, Susan90. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com