Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Window Room Air Conditioner
Average customer rating
4.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
55
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 10,000 BTU Window Room Air Conditioner
Customer Rating
5
So far so good
on July 17, 2026
Posted by: JustMary
[This review was collected as part of a promotion.] When I needed to replace my bedroom air conditioner, I chose Frigidaire because I have a large one in my kitchen that is getting fairly old and it still does the job. I’m hoping this new unit holds up as well. So far, it’s working fine, but it’s still new. Time will tell. I also like that this model has a dry setting to take humidity out. It’s a nice looking air conditioner too. Happy with my purchase so far.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, JustMary! Thank you for sharing your detailed feedback! We’re happy to hear that your Frigidaire window-mounted air conditioner is working well so far and that you’re enjoying features like the dry setting for added comfort and humidity control. We truly appreciate your continued trust in Frigidaire and are glad to hear that your new unit is meeting your expectations. We hope it continues to provide reliable cooling and comfort for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on July 11, 2026
Posted by: Kim Sue
[This review was collected as part of a promotion.] With 10 minutes of installation, the air-conditioning was up running and cooling down the room. Works great!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi Kim Sue!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your Frigidaire air conditioner was quick and easy to install and is providing the cooling comfort you need.
It’s wonderful to know that your new appliance is working great and helping make your space more comfortable. We truly appreciate you choosing Frigidaire.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your Frigidaire air conditioner was quick and easy to install and is providing the cooling comfort you need.
It’s wonderful to know that your new appliance is working great and helping make your space more comfortable. We truly appreciate you choosing Frigidaire.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
10000 BTU Window AC
on July 10, 2026
Posted by: tpgman61
[This review was collected as part of a promotion.] Had 3 GE profile U Shaped units that ALL failed when first used !!!!! We tried the Frigidaire unit and NO Problems from the get go !!
Love It
By the way the one I was replacing was a Frigidaire I purchased way back in 2013
Was still working but I just wanted to get a new one
Tom G
Love It
By the way the one I was replacing was a Frigidaire I purchased way back in 2013
Was still working but I just wanted to get a new one
Tom G
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi tpgman61!
Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that your Frigidaire window air conditioner has been working reliably and that you’re enjoying its performance.
We truly appreciate your continued trust in the Frigidaire brand, especially after many years of use with your previous unit. It’s wonderful to know that your new air conditioner is providing the comfort and reliability you were looking for.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that your Frigidaire window air conditioner has been working reliably and that you’re enjoying its performance.
We truly appreciate your continued trust in the Frigidaire brand, especially after many years of use with your previous unit. It’s wonderful to know that your new air conditioner is providing the comfort and reliability you were looking for.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
+10 The Frigidaire 10,000 BTU air conditioner is ideal for cooling medium-sized rooms up to 450 square feet. It is highly rated for its reliable cooling, easy-to-clean filter, and smart phone features. However, it is quite heavy, and so
on July 10, 2026
Posted by: Susan90
[This review was collected as part of a promotion.]
Response from frigidaire.comBy John, Online Outreach Specialist, July 10, 2026
Hi, Susan90. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Heat is on
on July 1, 2026
Posted by: melzie1960
[This review was collected as part of a promotion.] Needed new air conditioner as old one not cooling off as it should have been(quite old). Ordered the one needed and received within 3 days. So happy and cool now!!! Thanks for great quality and customer care.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 2, 2026
Hi melzie1960!
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your new air conditioner arrived quickly and is keeping your home cool and comfortable. It's especially rewarding to know that you've had a great experience with both the quality of your appliance and our customer care.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your new air conditioner arrived quickly and is keeping your home cool and comfortable. It's especially rewarding to know that you've had a great experience with both the quality of your appliance and our customer care.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Window Air Conditioner Unit
on June 30, 2026
Posted by: BennyBlaze776
Having Complete Control Via a WiFi Connection is a Great Thing to Have.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback! We're glad to hear you're enjoying the convenience and control that the Wi-Fi connectivity provides. It's great to know this feature has been a valuable part of your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for NYC 1 Bedroom
on June 22, 2026
Posted by: Bestone01
[This review was collected as part of a promotion.] This was a lifesaver for my small 1 bedroom in NYC. Although installed in my living room the air conditioner cools the ensure home. The app makes managing my homes temperature while I’m away a breeze and is extremely helpful with my pets. Would definitely purchase again.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 23, 2026
Hello Bestone01!
Thank you for taking the time to share your feedback regarding your Frigidaire 10,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW104TE1.
We are delighted to hear that your air conditioner has been a lifesaver for your one-bedroom apartment and that it effectively cools your entire home from a single location. It's also wonderful to know that the Wi-Fi connectivity and app features have made it easy to manage your home's temperature while you're away, providing added convenience and peace of mind for you and your pets. Your kind words and recommendation mean a great deal to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to continuing to serve your home comfort needs in the future. ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 10,000 BTU Window Room Air Conditioner with Wi-Fi, model FHWW104TE1.
We are delighted to hear that your air conditioner has been a lifesaver for your one-bedroom apartment and that it effectively cools your entire home from a single location. It's also wonderful to know that the Wi-Fi connectivity and app features have made it easy to manage your home's temperature while you're away, providing added convenience and peace of mind for you and your pets. Your kind words and recommendation mean a great deal to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we look forward to continuing to serve your home comfort needs in the future. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2026
Posted by: w00dy
[This review was collected as part of a promotion.] This air conditioner works very well and I like how easy it is to operate. I would definitely recommend this product to friends. Heavy...so bring friends to install!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for your great feedback! We’re glad to hear your Frigidaire air conditioner is working well and that you’re enjoying how easy it is to operate. We appreciate your recommendation and are happy to know it’s making your space more comfortable.
We also appreciate your installation note and hope your Frigidaire air conditioner continues to provide reliable cooling for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your installation note and hope your Frigidaire air conditioner continues to provide reliable cooling for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com