Customer reviews from frigidaire.com
Frigidaire - 22 Pint Dehumidifier with Wi-Fi (Energy Star) up to 1,500 Sq Ft, White
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
61
4 Stars
12
3 Stars
1
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 22 Pint Dehumidifier with Wi-Fi (Energy Star) up to 1,500 Sq Ft, White
Customer Rating
5
on July 5, 2026
Posted by: Scuba do
[This review was collected as part of a promotion.] Works great. Wish the drain hose was part of the unit price
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We're glad to hear your unit is working great and meeting your expectations.
We also appreciate your feedback regarding the drain hose. Comments like yours help us better understand customer experience and identify opportunities for improvement. We’ll be sure to share this with our product team.
Thank you for choosing Frigidaire and for your support! If you ever have any questions or need assistance, please don't hesitate to reach out to us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Thank you for your 5-star review! We're glad to hear your unit is working great and meeting your expectations.
We also appreciate your feedback regarding the drain hose. Comments like yours help us better understand customer experience and identify opportunities for improvement. We’ll be sure to share this with our product team.
Thank you for choosing Frigidaire and for your support! If you ever have any questions or need assistance, please don't hesitate to reach out to us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 30, 2026
Posted by: Joespin
[This review was collected as part of a promotion.] Fantastic machine,keeps my basement dry and comfortable
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 1, 2026
Hi, Joespin! Thank you for your fantastic review! We're so pleased to hear that your Frigidaire dehumidifier is keeping your basement dry and comfortable. It's great to know it's delivering the performance you were looking for. We appreciate you choosing Frigidaire and hope your dehumidifier continues to serve you well for many years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be happy to assist you with anything you need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be happy to assist you with anything you need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
great dehumidifier
on June 28, 2026
Posted by: MAEAB
[This review was collected as part of a promotion.] My home is so much more comfortable now that the dehumidifier is running.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi MAEAB!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your dehumidifier has made your home more comfortable. It’s wonderful to know that it’s making such a positive difference for you.
We truly appreciate your support and thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your dehumidifier has made your home more comfortable. It’s wonderful to know that it’s making such a positive difference for you.
We truly appreciate your support and thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: DAS69
[This review was collected as part of a promotion.] This is my third Frigidaire dehumidifier! My first one was still working, but beginning to leak onto the floor...I've had it for eleven years. My second one is still going strong...ten years. Let's hope this new one measures up! So far so good. I wish it poured out from the right side (like earlier models) rather than the left, but I think I can live with that!! Thanks
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2026
Hi there. Thank you for being such a loyal Frigidaire customer! We’re glad to hear your new dehumidifier is off to a good start and that your previous units have served you well for so many years. We also appreciate your feedback about the drainage placement—it’s helpful and will be shared with our product team. Thanks again for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well; can’t sync with Alexa
on June 11, 2026
Posted by: jersey gal
The unit is doing what it needs to do and controlling the humidity in the space. Easy to empty water receptacle.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 11, 2026
Hello jersey gal!
Thank you for taking the time to share your feedback about your Frigidaire 22 Pint Dehumidifier with Wi-Fi (FHDD2234W1). We’re pleased to hear that the unit is effectively controlling the humidity in your space and performing as expected. It’s also great to know that you find the water receptacle easy to empty, helping make maintenance more convenient. We truly appreciate your support and hope your dehumidifier continues to provide comfort and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 22 Pint Dehumidifier with Wi-Fi (FHDD2234W1). We’re pleased to hear that the unit is effectively controlling the humidity in your space and performing as expected. It’s also great to know that you find the water receptacle easy to empty, helping make maintenance more convenient. We truly appreciate your support and hope your dehumidifier continues to provide comfort and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Choice for an Apt (or smaller space)
on June 8, 2026
Posted by: ernyc4
[This review was collected as part of a promotion.] Humidity is high in NY and we needed something that would make our apt not feel like a swamp. This is exactly what we needed. It is relatively quiet (hum fades into the background like a fan does). We have to empty it every 1-2 days depending on the weather. Makes a huge difference for us. I also like that it has an option to attach a pump if we want. It is about the size of a small carryon luggage so fits perfectly in an apt.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hi Ernyc4, thank you for sharing your experience! We’re glad to hear your Frigidaire unit is making such a noticeable difference in your apartment, especially during high humidity in New York. It’s great that it’s helping create a more comfortable environment and reducing that “swamp-like” feeling.
We’re also happy to hear you’re finding the noise level manageable and that the compact size fits well in your space. The added flexibility of the pump option is designed to give you more convenience depending on your setup, so it’s great that you’ve noticed that feature as well.
We appreciate your helpful feedback about the water removal frequency. It’s useful insight for both our team and other customers in similar climates.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also happy to hear you’re finding the noise level manageable and that the compact size fits well in your space. The added flexibility of the pump option is designed to give you more convenience depending on your setup, so it’s great that you’ve noticed that feature as well.
We appreciate your helpful feedback about the water removal frequency. It’s useful insight for both our team and other customers in similar climates.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2026
Posted by: DSimm
[This review was collected as part of a promotion.] Perfect for the size space where I'm using it. Accurate dehumidification (according to hygrometer). Easy to empty.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 9, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear the unit is the perfect fit for your space and that you’re happy with its dehumidification performance and ease of use when emptying it.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear the unit is the perfect fit for your space and that you’re happy with its dehumidification performance and ease of use when emptying it.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Maybe undersized for my appication
on June 6, 2026
Posted by: Mikey2423
Maybe undersized for my application. Can I return it?
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Mikey2423!
Thank you for taking the time to share your experience. We understand your concern that the dehumidifier may be undersized for your application and appreciate you reaching out for guidance.
We would be happy to review your situation and discuss any available options regarding your purchase. Return eligibility can vary depending on the retailer's return policy and the timing of the purchase.
If you need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can and help determine the best next steps.
— Patrick
Thank you for taking the time to share your experience. We understand your concern that the dehumidifier may be undersized for your application and appreciate you reaching out for guidance.
We would be happy to review your situation and discuss any available options regarding your purchase. Return eligibility can vary depending on the retailer's return policy and the timing of the purchase.
If you need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can and help determine the best next steps.
— Patrick
Written by a customer while visiting frigidaire.com