Customer reviews from frigidaire.com
Frigidaire - 22 Pint Dehumidifier with Wi-Fi (Energy Star) up to 1,500 Sq Ft, White
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
61
4 Stars
12
3 Stars
1
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 22 Pint Dehumidifier with Wi-Fi (Energy Star) up to 1,500 Sq Ft, White
Customer Rating
5
Humidity Helper
on July 31, 2026
Posted by: Going4Broker
[This review was collected as part of a promotion.] Our bedroom catches the sun throughout most of the day, causing heat and humidity and a musty smell inside, so we decided to get a dehumidifier. When I saw that Frigidaire made them, I knew that was the brand I wanted. We have a 29 year old Frigidaire refrigerator that has spent most of its life in our garage, subjected to the Texas heat (and occasional frigid spells). Despite the age and conditions, that refrigerator continues to perform well! Since setting up the dehumidifier, it has been filling up its water bin on a daily basis, which has helped to lower the humidity and remove the musty smell. If you're looking for a dehumidifier, I would definitely recommend a Frigidaire.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Going4Broker, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 22 Pint Dehumidifier has helped reduce the humidity and eliminate the musty smell in your bedroom.
It's especially rewarding to know that your positive experience with your 29-year-old Frigidaire refrigerator gave you the confidence to choose another Frigidaire appliance. We truly appreciate your loyalty and are thrilled that your new dehumidifier is delivering the performance you expected.
Thank you for recommending Frigidaire. We hope your dehumidifier continues to keep your home comfortable for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's especially rewarding to know that your positive experience with your 29-year-old Frigidaire refrigerator gave you the confidence to choose another Frigidaire appliance. We truly appreciate your loyalty and are thrilled that your new dehumidifier is delivering the performance you expected.
Thank you for recommending Frigidaire. We hope your dehumidifier continues to keep your home comfortable for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
22L Dehumidifier
on July 30, 2026
Posted by: Dexter0817
[This review was collected as part of a promotion.] Humidifier is very quiet. Uses very little additional power according to my TXU app. It dropped the moisture in my apartment from 72% to 44% in under three days. My allergies and even arthritis seem to be better.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 31, 2026
Hi Dexter0817, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 22 Pint Dehumidifier is operating quietly, efficiently, and helping reduce the humidity in your apartment. It's especially great to know that you've noticed an improvement in your overall comfort.
Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Value
on July 28, 2026
Posted by: Ksd8
[This review was collected as part of a promotion.] Priced right and WiFi works well and. And makes it easy to manage.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your Frigidaire appliance offers great value and that you’re enjoying the convenience of the Wi-Fi features.
We appreciate you choosing Frigidaire and hope you continue to enjoy the easy, connected control it provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope you continue to enjoy the easy, connected control it provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
hard at work!
on July 19, 2026
Posted by: kelsey18
[This review was collected as part of a promotion.] Quickly removes lots of water from the air! The tank fills up quickly, and the air in the room feels noticeably better.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your fantastic review! We're thrilled to hear that your dehumidifier is performing well and quickly removing moisture from the air. It's great to know that you’re noticing a more comfortable room environment and that the unit is meeting your expectations. We truly appreciate your support and hope it continues to provide reliable performance for many years to come. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your fantastic review! We're thrilled to hear that your dehumidifier is performing well and quickly removing moisture from the air. It's great to know that you’re noticing a more comfortable room environment and that the unit is meeting your expectations. We truly appreciate your support and hope it continues to provide reliable performance for many years to come. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
22 Pint Dehumidifier with Wi-Fi (Energy Star)
on July 19, 2026
Posted by: TLM762
[This review was collected as part of a promotion.] So far the unit has performed as expected. The dead-band is a bit big, meaning if you set it for 50%, it will pull the humidity down to about 40% and then won't catch it until it reaches about 60% for an average of 50%.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback! We’re pleased to hear that your new dehumidifier has been performing as expected overall. It’s great to know that it is effectively helping manage the humidity in your space and meeting your expectations for performance.
We also appreciate you sharing your observations about the humidity control range. We understand how noticeable it can be when the humidity level varies more than expected before the unit cycles back on. Feedback like yours is valuable, as it helps us better understand our customers' experiences and identify opportunities for improvement. We appreciate you taking the time to share your honest thoughts.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
We also appreciate you sharing your observations about the humidity control range. We understand how noticeable it can be when the humidity level varies more than expected before the unit cycles back on. Feedback like yours is valuable, as it helps us better understand our customers' experiences and identify opportunities for improvement. We appreciate you taking the time to share your honest thoughts.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor quality
on July 18, 2026
Posted by: someone454
Worked for a few hours before throwing E1 errors. Compared to the Homelabs models I have in other rooms this one is pretty cheap looking, thin plastic, and rattles for the few hours it worked.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi someone454!
Thank you for taking the time to engage with us and share your feedback. We sincerely apologize for the frustration and disappointment you have experienced with your Frigidaire dehumidifier.
We're sorry to hear that your unit began displaying an E1 error after only a few hours of operation and that the overall build quality did not meet your expectations. We understand how disappointing it is when a new appliance does not perform as expected.
If you would like assistance troubleshooting the E1 error or reviewing the options available to resolve this issue, please join us via Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you for bringing this to our attention. We appreciate the opportunity to support you and work toward a resolution.
— Patrick
Thank you for taking the time to engage with us and share your feedback. We sincerely apologize for the frustration and disappointment you have experienced with your Frigidaire dehumidifier.
We're sorry to hear that your unit began displaying an E1 error after only a few hours of operation and that the overall build quality did not meet your expectations. We understand how disappointing it is when a new appliance does not perform as expected.
If you would like assistance troubleshooting the E1 error or reviewing the options available to resolve this issue, please join us via Live Chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you for bringing this to our attention. We appreciate the opportunity to support you and work toward a resolution.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier review
on July 7, 2026
Posted by: Stan 3395
[This review was collected as part of a promotion.] Dehumidifier works very well, much better than my previous one. Love the ability to control it from my phone from anywhere.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 10, 2026
Hi, Stan 3395! Thank you for sharing your great review! We're delighted to hear that your Frigidaire dehumidifier is performing better than your previous unit and that you’re enjoying the convenience of controlling it right from your phone. It's wonderful to know that the smart features are helping make managing your home’s comfort easier.
We appreciate you choosing Frigidaire and are grateful for your feedback. If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we'll be happy to help. -Angel
We appreciate you choosing Frigidaire and are grateful for your feedback. If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we'll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 6, 2026
Posted by: Reg870
[This review was collected as part of a promotion.] Took about 48 hours but significantly lowered the humidify in our basement
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 10, 2026
Hello there, Reg870! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has helped significantly reduce the humidity in your basement. We appreciate your patience while it reached its full effectiveness and are happy to know it is helping create a more comfortable environment in your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com