Customer reviews from frigidaire.com
Frigidaire - Gallery 14,000 BTU Inverter Portable Room Air Conditioner with Heat Pump, White
Average customer rating
4.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
22
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Frigidaire - Gallery 14,000 BTU Inverter Portable Room Air Conditioner with Heat Pump, White
Customer Rating
5
Solid Portable AC Unit!
on July 25, 2025
Posted by: Matthewm87
[This review was collected as part of a promotion.] This AC unit was purchased for use in a garage. It ended up first being used indoors while the AC for the house was being repaired. It cools a room quickly…went from 75° down to 68° in 15 minutes! The dry function that dehumidifies works great as well. I would certainly recommend this product if you’re needing AC in a room that doesn’t currently have any.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Cools the room so fast
on July 24, 2025
Posted by: Akelia86
from Oklahoma City
[This review was collected as part of a promotion.] I’m amazed at how quickly this cools off the Florida room we have. The room was over 101° when I turned it on after 5 minutes the temperature had dropped to 91° I didn’t keep exact track of how long it took to get to 77° where I set it at but it was quick. Now I can finally is out Florida room without being drenched in sweat. It’s wonderful! The setup was fairly easy I was able to do it with a broken leg and a freshly repaired shoulder. It does make noise but it’s not like a typical ac unit. So that’s good too. I’m so happy this machine has allowed us to use the Florida room.
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, July 25, 2025
Hi, Akelia86! Thank you so much for sharing your story! We’re thrilled to hear how quickly the air conditioner cooled down your Florida room and made it comfortable again—especially impressive given your broken leg and repaired shoulder. It’s great that the noise level is manageable and that the setup went smoothly despite everything. We’re so happy this unit is helping you enjoy your space again. Thanks for choosing Frigidaire, and wishing you a speedy recovery!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting The Insiders
Customer Rating
5
Super Cool Conditioner
on July 24, 2025
Posted by: Jlm80
from Nokesville
[This review was collected as part of a promotion.] This air conditioning unit has been a wonderful addition to our home. It's light and portable so we often use it around the garage, in the shed, and even in the greenhouse. Linking it to our wifi was quick and easy, plus we can manage it from our Google home system. It can cool such a large area of space and is very quiet. With 3 fan speeds we can choose the amount of air and level of coldness to suit our needs. Looking forward to taking it camping too.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Cools beautifully but a beast to get upstairs
on July 22, 2025
Posted by: Hot vermonter
[This review was collected as part of a promotion.] We have steep farmhouse stairs and I could not carry the beast up them. Had to get a fire chief to assist! Then I really struggled with the window panel. The instructions are NOT the clearest. But dang, it cools our bedroom well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thanks for sticking with it — sounds like quite the adventure getting it upstairs! We’re glad to hear it’s keeping your bedroom cool, even if the window panel gave you a bit of a challenge. We’ll definitely pass your feedback about the instructions along to the team. Wishing you many cool and comfortable nights ahead!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2025
Posted by: 111Will
[This review was collected as part of a promotion.] The product was at times noisy, but otherwise performed as expected. Our home has certainly been much cooler than it was before.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ever easy to set up and use in 5min
on July 8, 2025
Posted by: Perselle
from Avon
[This review was collected as part of a promotion.] This Frigidaire 4 in 1 portable unit is great. Everything works great. The heat is hot. The AC is cold. Humidifier takes moisture out of the room. It runs very quietly set up was fast and easy. Took about five minutes to connect the Internet and the app on my phone. I can control this unit from my phone even when I’m not at home. I like that it has wheels. I can put it in any room very quickly and easily in any window. Thanks Frigidaire for a great product for a great price! I wish I had known about this product sooner no more putting AC in the window in the summer, taking it out every fall. I definitely recommend this product it’s so easy to use; a time saver and a back saver.
I would recommend this to a friend!
Response from The InsidersBy Jessica, Online Outreach Specialist, July 11, 2025
We’re so happy to hear how much you’re enjoying your Frigidaire 4-in-1 portable unit. From quick setup and quiet performance to mobile app control and easy mobility, it sounds like it’s making a big difference in your space and routine. We especially love that it’s saving your back and your time!
Thank you for recommending us—and for being part of the Frigidaire family! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for recommending us—and for being part of the Frigidaire family! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting The Insiders
Customer Rating
5
Portable Air conditioner
on July 6, 2025
Posted by: The kuz
[This review was collected as part of a promotion.] Phenomenal air conditioner Works amazing and can handle a 700 sq ft room no problem.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super Cool
on July 3, 2025
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This portable air conditioning is outstanding. I love using it to cool the garage and sheds when I am working in them. I have even used it in a cabin on a recent camping trip since it was still cold and we needed some extra heat - a truly great feature. It is easy to use since it connects to WIFI and has an app. It is also very quiet and with sleep mode it did not disturb our sleep when using it in the cabin. With multiple fan speeds I get the right amount of air flow I need anytime. The unit is portable and very easy to move from one space to another. The PureAir filter is great at keeping the air fresh and clean, which really helps my allergies.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 7, 2025
We're so glad to hear that your Frigidaire portable air conditioner has been such a great addition to your workspace and trips! It's fantastic that it's easy to use, portable, and effective at keeping the air fresh and clean—especially with the PureAir filter. We're also happy to know it kept you comfortable without disturbing your sleep. If you ever need assistance or have questions, feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432. Enjoy the cool comfort! - Reed
Written by a customer while visiting The Insiders