Customer reviews from otterbox.com
OtterBox - Amplify Glass Screen Protector for iPhone 12 Pro Max - Clear
Average customer rating
3.9 out of 5
3.9
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
17
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
77%of customers recommend this product. 
(
20 out of 26
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Amplify Glass Screen Protector for iPhone 12 Pro Max - Clear
Customer Rating
5 out of 5
5
Amplify Glass Antimicrobial Screen Protector
on January 23, 2021
Posted by: samm
Verified Purchase:Yes
I'm very satisfied with this product. Directions were clear and everything is included to accurately align and install the glass screen. I researched and looked at the reviews of
many screen protectors and the Amplify screen protector was my choice. After installing and using the Amplify Screen Protector, I can easily justify the cost
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Corner does not stay down
on January 17, 2021
Posted by: JStorms
Verified Purchase:Yes
I had the screen protector on my phone 12 for over a week and the bottom corner still needs to be pressed down. Other than that all is good.
Response from otterbox.comBy OtterBox/LifeProof, Customer Service Team, January 20, 2021
Hey J,

You're not wrong to expect the Amplify Glass to stay properly attached to the display of your iPhone, and we're sorry things have gone a bit wonky with your week-old screen protector at that one bottom corner.

Feel free to ping our friendly Otters by following the link below and we'll be glad to help get this all smoothed out with a brand-new warranty replacement, which we trust will give you no such trouble going forward.

bit.ly/warrantyotter

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not worth the money.
on January 16, 2021
Posted by: Caprice D
Verified Purchase:Yes
I purchased the screen protector to PROTECT my new iPhone 12 Pro Max! From the very first day it did not do the job. It did not lay down at the corner so there is no real protection . I should have kept with ZAGG
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 19, 2021
Hi Caprice,

We're so sorry things didn't really work out with this Amplify Glass screen protector. We would love to fix these attachment issues with a brand-new warranty replacement. Please feel free to contact us below, and we'll get you back on track to seamless screen security.

If you're still having some trouble applying this screen protector, you can take it to any phone carrier store or Best Buy, and they'll install it free of charge.

bit.ly/ContactOtter

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Very difficult to put on
on January 11, 2021
Posted by: Joanne
Verified Purchase:Yes
Not happy problem placing it I had to buy a new one not the same one
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox/LifeProof, Customer Service Team, January 14, 2021
Hi Joanne,

We're sorry to hear you had such trouble with the installation of the OtterBox Amplify Glass.

Without a better understanding of the situation, it's difficult to say what might have caused the issue. Regardless, it sounds like you've already moved on to something else, but please let us know if there's anything else we can to do help—warranty replacement, setting up a return, etc.

https://www.otterbox.com/en-us/contact-us

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on January 9, 2021
Posted by: Mechlion
Verified Purchase:Yes
I don’t like screen protectors. I always though it doesn’t compare to touch and tap against the glass. But I’m typing right now and I can’t tell the difference. Add anti microbial on top of that and it’s a win! I had issues getting installed and contacted Otter customer’s support and the sent another one. No questions asked. This company backs their product and it shows. Thanks Otterbox. I will purchase with you again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
absolute junk
on December 28, 2020
Posted by: inetop
Verified Purchase:Yes
Very unhappy with this product. I have installed 100's screen protectors and this is by far the most overpriced junk on the market. I bought two of these and both had defects around the edges of the screen. (Very small round dots) They should include 3-5 screen protectors instead of one.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2020
Hi there!

We're sorry to hear that your Amplify Glass didn't adhere properly to your screen. Thankfully, we have a great warranty, so we're more than happy to get you taken care of with a replacement screen protector. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Can't complain
on December 21, 2020
Posted by: Arno
Verified Purchase:Yes
Does the job that it's supposed to, without frustration or hassle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product
on December 21, 2020
Posted by: Fksk
Verified Purchase:Yes
Were happy with the quality of the product and happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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