Customer reviews from otterbox.com
OtterBox - Amplify Glass Screen Protector for iPhone 12 Pro Max - Clear
Average customer rating
3.9
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
17
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for OtterBox - Amplify Glass Screen Protector for iPhone 12 Pro Max - Clear
Customer Rating
3
Edges Keep Peeling Up
on July 6, 2021
Posted by: CCole333
I switched over from a brand I'd been using for several year but last couple I got had some quality issues, so I tried the Amplify. Everything is great the clarity the feel the coating the warranty, EXCEPT the ADHESION. Just completed my third claim, and this one has only been on a few weeks. Every one so far after just a few weeks, clean install no bubbles, the top right corner begins to peel up then down the right side. Warranty is great, same as the other company I switched from, but the adhesion is important to the integrity of the glass and can be the difference of the screen protector cracking and saving the phone glass, and not crazy about having to file a claim every month or so and waiting on the replacement while my screen is less than 100% protected. See if the 3rd or 4th times the charm.
Response from otterbox.comBy OtterBox , Customer Service Team , July 7, 2021
Hi there!
We're sorry to hear that you've been having issues with your Amplify Glass screen protectors! We greatly appreciate your feedback about the adhesive on your glass, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that our Customer Service Team has been able to get you taken care of! If you run into any other issues, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you've been having issues with your Amplify Glass screen protectors! We greatly appreciate your feedback about the adhesive on your glass, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that our Customer Service Team has been able to get you taken care of! If you run into any other issues, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I have been using this screen protector for my iPhones and family members. The quality on this screen protector is the best. It is durable and the touch sensitivity is almost as if there was no screen protector on my phone. The only drawback is for the latest series of the amplify screen protectors, it seems like Otterbox has gone for a tray that can make it a little too easy to misalign the screen protector when installing it. On the previous iteration for the 11 Pro Max- the alignment tray was a lot smarter and prevented it from being crooked and/or too much on one side. I would still recommend this screen protector if you take your time and make sure it is aligned perfect. Works great combined with the Symmetry case. This combo is my go to for total protection on my device.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
I bought this rather expensive screen saver to protect My brand new IPhone 12 Pro Max yet I also bought the Defender Case for the same phone. I placed the screen saver properly so as not to come in any contact with the case yet the screen saver always lifted up near the bottom of the screen, very disappointed!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 5, 2021
Hi, Michael!
We're sorry to hear that your Amplify Glass isn't staying adhered to your screen! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you a replacement screen protector. Call us at 1-855-688-7269, and we can get your claim started!
Best,
OtterBox Customer Service Team
We're sorry to hear that your Amplify Glass isn't staying adhered to your screen! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you a replacement screen protector. Call us at 1-855-688-7269, and we can get your claim started!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Cracks easily
on March 31, 2021
Posted by: Whateverchris
I bought this mid November and by March I’ve already had to pay for shipping for warranty replacement. It cracked in multiple spots fairly quick. I wouldn’t recommend although it has good privacy guard it’s not worth the price when it cracks so easily
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 2, 2021
Hi there!
We're sorry to hear about your disappointment with your Amplify Glass! We appreciate your feedback about the damage, and we'll be sure to let our engineers know about your experience. We're glad to hear that our Customer Service Otters were able to get you taken care of, though. If you run into any other issues, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Amplify Glass! We appreciate your feedback about the damage, and we'll be sure to let our engineers know about your experience. We're glad to hear that our Customer Service Otters were able to get you taken care of, though. If you run into any other issues, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Eric
Verified Purchase:Yes
I am happy with purchase. I will buy another in the future
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dalil
Verified Purchase:Yes
I bought this a few weeks ago for my iPhone 12 pro, The color is pearlescent and changes color based on the lighting. It's a mixture of pink and purple. It's ombre with a sheen on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Denny
Verified Purchase:Yes
Bought this a few weeks ago, love it. Was very easy to install with the install kit to center it easily on phone, came everything needed to clean prior and a small tool to get any air pockets out
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Glad I got the Antimicrobial Screen Protector
on January 27, 2021
Posted by: Lewis
Verified Purchase:Yes
I almost did not order the protector. After thinking about it I ordered it. Was EASY to put on my iPhone. A No-Brainer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com